Reservation Specialist

Base Pay $15.00 - $18.00 / Hour Job Category 1 Employee Type Full Time Non-Exempt Description We are seeking a full-timeReservation Specialistto join our dynamic team! If you enjoy helping people, thrive in a fast-paced environment, and are looking for a long-term career in the tourism industry, this could be the perfect opportunity. We’re looking for motivated, professional team players who are sales-oriented and passionate about creating memorable vacation experiences for our guests. While experience is a plus, a strong work ethic, positive attitude, and self-motivation are essential. Why Join Us? Fun, rewarding, and people-focused work environment Opportunities for bonuses and career growth Health insurance and 401(k) benefits A supportive, team-oriented culture where lasting friendships are built Key Responsibilities Answer incoming calls and assist guests with reservations, confirmations, and general inquiries Provide detailed information on properties, services, and local offerings Use effective sales techniques to secure bookings and maximize revenue Accurately process and confirm reservations Maintain knowledge of local events, activities, and business hours Greet guests warmly and provide check-in/check-out information Handle guest concerns with empathy and a focus on resolution and satisfaction Post charges to guest accounts as needed Collaborate with supervisors and team members when necessary Perform additional duties as assigned What We’re Looking For Strong communication and customer service skills Sales-driven mindset with attention to detail Ability to multitask in a fast-paced environment Positive, team-oriented attitude Reliable and self-motivated Compensation $15–$18 per hour , based on experience Job Type Full-time Benefits 401(k) Health insurance Paid time off Vision insurance Education High school or equivalent (Required) Work Location In Office Summary For 28 years, Sunset Rentals has specialized in making your vacation time precious. As a locally operated Hilton Head Island company, we pride ourselves on first-class service for guests and owners. With properties in Shipyard, Sea Pines, Palmetto Dunes, Port Royal, Forest Beach and beyond, our dedicated on-island team is always standing by to guarantee a smooth, worry-free stay in your perfect Hilton Head rental. #J-18808-Ljbffr