Events and Venues / Bluffton 101 Coordinator

Job Summary

The purpose of this full-time position is to provide administrative support for facility rentals and special events, create and manage the Buffton101: The Heart of Our Town Program within the Town of Bluffton's Events and Venues Department. This role coordinates administrative processes and maintains accurate records related to Town facilities, Town-sponsored and non-Town sponsored events, and facilitates the Bluffton 101: The Heart of Our Town Program. Work is performed under the supervision of the Assistant Manager of Events and Venues.

Essential Job Functions

Events and Venues

• Supports the administration of Town rental facilities and both Town-hosted and non-Town special events, ensuring compliance with established policies and procedures.
• Maintains accurate and up-to-date records of reservations, contracts, payments, and required documentation in internal systems and tracking tools.
• Utilizes Microsoft Office programs, particularly Excel, to track facility rentals, manage data, and support departmental reporting.
• Monitors rental documentation deadlines.
• Conducts research and gathers information to support departmental needs, including equipment, services, and operational improvements.
• Uses Canva and Adobe Creative Suite to produce event signage and digital communications, ensuring consistency with Town branding standards.
• Attends and contributes to event planning meetings and internal staff meetings.
• Provides on-site operational support during Town-sponsored and non-Town events to ensure successful execution.
• Presents information on Town history and resources through public-facing opportunities to foster community engagement.
• Responds to inquiries via email, phone, text, and in person.

Bluffton 101

• Serves as a knowledgeable and engaging representative of the Town of Bluffton, promoting the community's history, culture, and identity as the Heart of the Lowcountry.
• Delivers presentations and facilitates educational sessions for a variety of audiences, including new Town employees, local businesses, community groups, and visitors.
• Develops, coordinates, and implements Bluffton 101: The Heart of Our Town Program, including workshops, tours, and special events.
• Maintain up-to-date knowledge of Bluffton's history, events, and community initiatives.
• Assists with marketing and promotional efforts, including community outreach and engagement opportunities.
• Provides excellent customer service and creates a welcoming, inclusive environment for participants.
• Tracks attendance, collects feedback, and assists with reporting to evaluate program success and identify growth opportunities.
• Performs other related duties as assigned.

Qualifications

Education and Experience: Associate degree (bachelor's preferred), and three (3) years of related work experience in event planning, organizing, or facilitating; or equivalent combination of education and experience. Licenses or Certifications: Valid South Carolina driver's license. Special Requirements: None. Knowledge, Skills, and Abilities:

• Knowledge of accounting and budget processes.
• Knowledge of how to handle emergencies.
• Knowledge of Canva and/or Adobe Creative Suite.
• Knowledge of Bluffton's history, culture, and community, with a passion and desire to share that knowledge with others.
• Skills in organization and time management, along with attention to detail.
• Skills in communication including verbal, non-verbal, and written.
• Skills in public speaking.
• Skills in customer service.
• Skill in operating standard office equipment including Microsoft Office, particularly Excel.
• Ability to maintain accurate records and track multiple deadlines.
• Ability to present information in an organized, engaging, and approachable manner.
• Ability to work independently as well as collaboratively within a team environment.
• Ability to work collaboratively with staff, vendors, and the public.
• Ability to manage multiple tasks and adapt in a fast-paced environment.
• Ability to confidently present information in public settings and engage with diverse audiences.
• Ability to support events, including occasional evenings and weekends.

Physical Demands & Work Environment

The work is light work. The employee is frequently required to apply 10 pounds of force to lift, carry, push, pull, or otherwise move objects. The employee is occasionally required to exert up to 20 pounds of force to move objects. In addition, positions in this classification typically require balancing, climbing, crawling, crouching, feeling, grasping, handling, perceiving sounds at normal speaking levels, discriminating among sounds, kneeling, lifting, manual dexterity, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, expressing ideas by the spoken word, acuity to analyze data/work with color or depth perception/determine accuracy or observe facilities, and walking. Duties are performed primarily in a moderately noisy business office with copy machines, phones, and printers, along with some light foot traffic. Duties are also performed at various event sites, including some exposure to outdoor weather conditions, moving machinery, fumes and airborne particles, toxic or caustic chemicals, and risk of electrical shock.