Building Superintendent

Job Title: Building Superintendent Job Grade: 25

Department: Organizational Collaboration Reports to: VP, Organizational Collaboration

Updated: 05/11/26 FLSA Status: Exempt

Purpose of Position: Primary staff responsible for the overall maintenance and supervision of United Way facilities and grounds. Ensures mechanical systems and utilities function efficiently, including HVAC, plumbing, and electrical systems. Diagnoses building and grounds issues when they arise, performing repairs, or coordinating with outside vendors and/or contractors as needed. Ensures the safety and security of all employees and visitors and is responsible for regular security checks and systems, building inspections, key access management, and compliance with all safety regulations and codes. Manages current outside building vendor relationships and actively participates in capital improvements planning and vendor selection. Collaborates with facilities and logistics staff.

ESSENTIAL JOB FUNCTIONS and EXPECTED PERFORMANCE STANDARDS/OUTCOMES include the following. Other duties may be assigned but are not limited to:

FACILITY MANAGEMENT

• Manages day-to-day operations of the organization's current facilities by conducting morning walk-through of building, morning opening of employee parking lot gate, and review of daily conference room/parking lot utilization and external/internal meeting logistical needs.

• Conducts regular inspections of buildings and grounds to ensure employee/visitor safety, building/office aesthetics and function, and property value preservation.

• Works closely with building maintenance vendors to ensure quality service and achievement of project/service deadlines (housekeeping, HVAC, security systems, landscaping, snow and ice removal, trash removal, recycling services, floor mats, elevator maintenance)

• Manages employee building access including security level, keyless entry fob distribution, inventory management, and disabling access upon employee departure.

• Prioritizes and coordinates year-round scheduled maintenance projects.

• Recommends annual and projected capital improvements, including budget requirements, and maintains historical documentation of completed improvements.

• Provides direct maintenance services where appropriate including (but not limited to):

• Plumbing repair

• Electrical repair

• Lock opening and repair

• Carpentry work

• Painting

• Office Furniture Repair

• Light fixture repair and installation

• Carpet Cleaning

• Pest Control

• Coordinates security measures for facilities, including scheduling of fire alarm/severe weather tests and drills per code.

• Creates, posts and maintains emergency evacuation maps and signage.

• Participates in business continuity planning.

• Serves as member of employee emergency response team and maintains certification in First Aid, CPR, and AED.

• Responds to non-business office hours security alarm company calls.

• Manages Operations and Volunteer Center warehouse space, including deliveries and pickups of supplies and donations, and forklift operation when needed.

• Supports meeting room setups as needed and makes efficiency recommendations.

• Provides corporate pick-up and delivery services utilizing the organization's cargo vans, including employee equipment pick-ups and deliveries.

• Oversees cargo van maintenance and fueling needs.

• Reviews Operations Ticket submissions and ensures timely response to employee requests for support.

• Supports colleagues in logistical planning for large-scale events held at the Volunteer Center.

• Provides after-hours event support as needed.

• Supports supply drive product receipt and warehousing.

• Maintains mapping of facility and floor plans.

• Maintains air purifiers and bottle filling stations.

• Maintains printers and copy machines as needed.

• Other duties as assigned.

GROUNDS MANAGEMENT & WORK ASSIGNMENTS

• Oversees and supports basic grounds maintenance including:

• Trash control

• Fence maintenance

• Sidewalk cleaning

• Parking lot control/cleaning

• Signage control and maintenance

• Detail snow shoveling and salting

• Monitoring of outside property usage and trespassers

• Lawncare and landscaping

• Maintains on-going grounds project list.

• Works closely with all grounds' maintenance service vendors

FIXED ASSET CONTROL

• Controls and coordinates building-related equipment acquisition, maintenance, movement and storage.

• Coordinates and ensures proper maintenance of corporate automobiles and other mechanical equipment (forklift, snow blower, lawn mower, etc.).

• Maintains control over any equipment and/or furniture on loan, repair, etc.

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. However, this position works in partnership with Office Administrator and Facilities and Logistics Coordinator.

CORE COMPETENCIES & ATTRIBUTES

• Mission-Focused. Ability to link donor, volunteer, and advocates' aspiration to needs; Ability to catalyze others' commitment to mission; Strives vigorously to accomplish shared goals; Separates one's own interests from organizational interests in order to make the best possible judgements for the organization.

• Relationship-Oriented. United Way professionals understand that people come before process and is astute in cultivating and managing relationships toward a common goal. Allocates time for relationship building, consciously creates time for engaging with others and deepening relationships. Help others achieve their goals by sharing ideas, time, and resources.

• Collaborator. United Way professionals understand the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. Focuses on shared goals.

• Results-Driven. United Way professionals are dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. Has a clear vision and focus on results and can effectively communicate goals and impact. Has the necessary organizational skills to deliver on our modern business model. Advocates for support of our strategic initiatives and the foundational and sustaining force of our community impact fund.

• Brand Steward. Acts with integrity and strong ethics to foster trust at all levels.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) required with manual arts concentration preferred; and two years vocational training or equivalent experience; plus, six years' experience in building management, operations and maintenance.

SKILLS

• Excellent manual dexterity including ability to use a wide variety of power and other hand tools.

• Plumbing, electrical, light repair, basic carpentry, and integrated office partition/workspace knowledge/skills.

• Fork truck operation, including required certification.

• Equipment maintenance knowledge.

• Clean driving record with valid Wisconsin driver's license.

• Knowledge of equipment and furnishings, maintenance procedures, and sources of supply, repair and disposal.

• Experience in the selection and control of vendors who provide building and grounds maintenance and service.

• Knowledge of metropolitan area for pickup and deliveries.

• Knowledge of basic inventory control and stocking procedures.

• Knowledge of fire and building codes and OSHA requirements.

• Additional knowledge of ADA facility requirements.

PHYSICAL DEMANDS

The physical demands at UWGMWC are representative of what is needed to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop and occasionally kneel.

• Specific vision abilities required by this job include close vision requirements due to computer work.

• Ability to uphold the stress of traveling (in designated positions).

• Regular, predictable attendance is required; including additional overtime as business demands dictate.

• While performing the duties of this job, the employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

• Ability to climb ladders and work at particular heights.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (business office with computers, phone, printers and light traffic).

• Ability to work in a confined area.

• Ability to sit at a computer terminal for an extended period of time.

AMERICANS WITH DISABILITIES
It is the policy of UWGMWC to comply with all relevant and applicable provisions of the Americans With Disabilities Act (ADA), as amended. UWGMWC will not discriminate against any qualified applicant with respect to any terms, privileges or conditions of employment based upon an individual's physical or mental disability. UWGMWC will also make reasonable accommodation whenever and wherever possible for all employees or applicants with disabilities provided that the individual is otherwise qualified to safely perform the duties and assignments required by the job, and provided that any accommodation does not require significant difficulty or expense. UWGMWC's policy of non-discrimination applies to all personnel and employment practices including, but not limited to, job application procedures, hiring, advancement, termination, compensation, job training and other terms, conditions and privileges of employment.


EQUAL OPPORTUNITY EMPLOYER
It is the policy of UWGMWC to provide equal employment opportunity to all individuals regardless of their race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, veteran status or military service, or other non-merit factor or other legally protected characteristic. This applies to all recruiting, hiring, placement, training, promotion, compensation, transfers and other employment-related programs and personnel actions.


BELONGING & INCLUSION STATEMENT:
Belonging & Inclusion is a core value at United Way of Greater Milwaukee & Waukesha County. We strive every day to enhance the culture of belonging and are passionate about building and sustaining an inclusive and equitable working environment. We believe this allows us to attract, retain the best possible colleagues to use their full gifts to serve our community. We are looking for other great colleagues who are excited about this important work.

This job description indicates the general nature and work level performed by employees within this position. It is not designed to be a comprehensive inventory of all duties and qualifications required. The duties and/or requirements of this position may be modified, added, or deleted at any time. Other duties may be assigned.