Sales Engineer - United States

Denver, CO - RemoteCustomer Success – Sales Engineering /Full Time /RemoteAll roles at JumpCloud are Remote unless otherwise specified in the Job Description.About JumpCloudJumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.JumpCloud is Intelligent, Secure IT.What you'll be doing:Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platformProviding tailored product demonstrationsUncovering customer pain points and challenges and aligning JumpCloud solutions to those challengesSupport direct and partner sales teams with product related questions and skill developmentBuilding relationships with partners through technical enablement and co-sellingAssist prospects with setup and configuration of free trialsProvide technical Q&A to prospects as they progress through trialAssess prospect readiness to enter a formal sales cycleUnderstand implementation best practices to advise on the quickest customer time to valueIdentify common technical issues and themes that could be addressed through product development, automation and/or self-serveProvide evaluation framework for prospects to follow in their POVWe're looking for:Excellent written and verbal communications skillsAbility to make the complex simpleComfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audienceDesire and ability to learn new complex conceptsPreferred Qualifications:2-5 years experience in a technical Sales Engineering or similar role Strong knowledge of Cloud/SaaS technologiesStrong understanding of Active Directory environmentsUnderstanding of network architectureKnowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUSFamiliarity with MDM, RMM, or similar endpoint solutionsFamiliarity with MFA technologies such as TOTP, WebAuthnExperience configuring and deploying identity and/or directory solutionsExperience with basic scripting languages such as bash/PowershellExperience with API integration and automationExperience with both direct and channel/partner sales cyclesWhere you’ll be working/Location:JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.Why JumpCloud? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEOPlease submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice:Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"#LI-Remote #BI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy ( for more information about our personal data practices.