Front Desk Host

$15 - $20 per hour

Crown and Raine

Job Description

Crown & Raine is seeking a Front Desk Host to be the face of our luxury head spa experience. This role is responsible for creating a seamless, elevated guest experience from the moment clients walk in to the moment they leave. The ideal candidate is organized, personable, and thrives in a fast-paced, client-focused environment.

Compensation:

$15 - $20 hourly

Responsibilities:

Greet every client with a warm, professional, and luxury-level first impression
Manage appointment scheduling, check-ins, and check-outs
Answer phone calls, texts, and online booking inquiries promptly
Ensure smooth daily operations at the front desk
Maintain the cleanliness and presentation of the lobby and retail area
Educate clients on services, memberships, and promotions
Drive retail sales and recommend products confidently
Handle transactions, the POS system, and daily cash reconciliation
Support team members and maintain a positive, team-first environment

Qualifications:

Prior customer service, hospitality, or front desk experience preferred
Strong communication and organizational skills
Comfortable multitasking in a fast-paced environment
Professional appearance and positive attitude
Basic computer and scheduling software experience (Vagaro or similar is a plus)
Availability for evenings and weekends

About Company

Compensation & Benefits

Hourly pay + bonuses + retail commission opportunities
Flexible scheduling (full-time and part-time available)
Growth opportunities within a rapidly expanding luxury brand
Work in a high-end, aesthetically driven environment

Work Environment

Luxury, spa-like atmosphere
Fast-paced and client-focused
Team-oriented with high service standards

Apply

Vacancy posted 7 days ago

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