Healthcare Services Account Partner: API-led Transformation

Role Overview MuleSoft’s Professional Services team works across the most complex healthcare landscapes to deliver transformative solutions. As a Healthcare Account Partner, you are the strategic architect of our services business within the Payer and Provider segments. You will own the customer’s services journey from pre‑sales to launch, building trusted relationships with C‑level executives at some of the world’s largest health insurance companies and clinical systems. Your Impact Healthcare Evangelism: Position MuleSoft’s delivery methodology as the key to solving industry‑specific challenges like interoperability, value‑based care, and legacy system modernization. Drive Efficiency: Use deep industry insight to identify friction points in the healthcare ecosystem (e.g., patient onboarding, claims adjudication, or provider credentialing) and propose transformative API‑led solutions. Strategic Growth: Exceed growth and bookings targets while ensuring the health and long‑term success of your Healthcare accounts. Consultative Leadership: Engage C‑level stakeholders at Payers and Providers as a trusted advisor, aligning MuleSoft and Salesforce solutions with their clinical and business objectives. Territory Planning: Develop and execute account plans that focus on the “Triple Aim”: improving the patient experience, improving the health of populations, and reducing the per‑capita cost of healthcare. Ecosystem Collaboration: Work closely with Sales, Customer Success, and Healthcare‑focused Partners to deliver a unified, industry‑specific “One Salesforce” experience. Industry POV: Contribute to the evolution of our Healthcare delivery playbooks and point‑of‑view (POV) documents, sharing best practices for connecting the healthcare data grid. Qualifications 5+ years of consultative sales experience with a proven record of consistently exceeding quota. 5+ years of experience selling and/or delivering professional services within the Healthcare industry, ideally working directly with Health Insurance Payers and/or Healthcare Providers. A strong understanding of the healthcare landscape, including familiarity with industry standards (FHIR, HL7), regulatory environments (HIPAA), and the nuances of Payer‑Provider collaboration. Demonstrated ability to develop and maintain relationships with Healthcare CIOs, CDOs, and CXOs. Experience growing accounts through large, sophisticated services engagements ($M+). Excel in a matrixed environment, partnering effectively with account executives and technical architects. Ability to navigate the long sales cycles and complex procurement processes typical of the healthcare sector. Leadership Qualities PASSION: Deeply invested in using technology to improve the Healthcare sector. BEGINNER’S MIND: Eager to learn new clinical and technical workflows; a great listener who seeks to understand before being understood. THOUGHT LEADER: Strong executive presence with the ability to tell a compelling story about the future of connected health. URGENCY: Driven to move fast to help customers realize ROI and improve the speed of care delivery. TRUST: Committed to the highest standards of integrity, especially regarding sensitive health data and customer outcomes. Compensation In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. The typical base salary range for this position is $89,310 – $119,470 annually. Certain locations (California, New York, select cities in Boston, Chicago, Seattle, Washington DC) have an adjusted range of $98,215 – $131,365 per year. The range represents base salary only and does not include bonus, equity or benefits. Equal Opportunity Employer Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. The policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and every other aspect of employment. Recruiting, hiring, and promotion decisions are fair and based on merit, without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. #J-18808-Ljbffr Centaur Labs