Scale Operator

Position Summary

The Scale Operator provides professional clerical and administrative support to the division by assisting managers, employees, and customers, and by providing coverage and support at the transfer stations. The incumbent is responsible for weighing inbound and outbound materials at the transfer station facilities, processing outbound Bill of Ladings, and ensuring that material being loaded into the vehicle correlates with the release number provided by the hauler; supplying information to callers, maintaining files, organizing and maintaining schedules and appointments; generating standard reports; producing correspondence; and providing support to the dispatch team as needed.

Hiring Range: $25.00-$30.00/hour for qualified candidates!

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Key Responsibilities

• Follows all company standards, procedures, and policies, and complies with applicable regulations to maintain a safe, secure, and healthy work environment.
• Provides excellent customer service and communicates effectively and professionally with drivers, staff, and customers.
• Maintains accurate scale operations and records to ensure factual reporting.
• Communicates with vendors professionally to collect invoices and send them to accounts payable.
• Provides general administrative and clerical functions, including scanning, filing, faxing, and copying, to support facility needs
• Coordinates the loading and unloading of all materials coming into the facility, machine actions with other activities, and positions or moves loads and machinery within a busy environment.
• Interfaces with company drivers, outside haulers, and 3rd party vehicles to oversee accurate and appropriate job functions.
• Handles incoming and outgoing calls for other office staff and routes employee and customer inquiries to the proper personnel.
• Assists in month-end process.
• Composes and updates regular correspondence, such as invitations and informational materials, to ensure consistency throughout the division, and assists with monthly customer price changes and letters.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a high school diploma, 1-3 years of related industrial experience, a demonstrated ability to work as part of a team in a collaborative environment and be legally eligible to work in the US. Experience or interest in an environmental and/or sustainability field is preferred.

Outstanding relationship management skills, excellent listening, communication, and problem-solving skills are needed. Excellent organizational skills and a positive and professional mind-set are expected.

Must have reliable transportation. CDL License is preferred.

Attributes

Self-sufficient, team-oriented individual with a strong work ethic, attentive, and results-oriented and is open to personal and professional training and development.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

Benefits & RewardsWant easy-to-use, rewarding benefits? Well, we’ve got those! Our employee rewards program is designed to help you in your career, and in your life outside of Casella. From competitive wages to comprehensive medical plans to employee stock purchase and retirement savings options, learn about all the ways we reward you.

EEO

Casella Waste Systems, Inc. is an equal opportunity employer. We are committed to creating an environment of inclusion and mutual respect where opportunities are available to all applicants and team members without regard to race, religion, color, national origin, gender, gender identity or expression, sexual orientation, genetic information, military and veteran status, status as individual with a disability, or any other characteristic protected by federal or state laws. We believe that diversity and inclusion among our team members is critical to our success as a company and we seek to recruit, develop, and retain the most talented people.

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Job Locations US-MA-Charlestown

Job ID 2026-10439

Category Operations Support

Type Regular Full-Time