Branch Manager

Branch Manager

Atlas Credit Company is seeking a motivated and results-driven Branch Manager to lead our San Antonio location.

This is a hands-on leadership position responsible for the overall success of the branch, including team performance, customer service, lending, collections, compliance, and branch growth. The ideal candidate is a confident leader who can coach employees, make sound decisions, hold their team accountable, and build strong relationships with customers.

If you enjoy leading a team, working toward measurable goals, and taking ownership of branch performance, we want to hear from you.

What You'll Do

• Lead, train, coach, and motivate branch employees to meet individual and branch performance goals.
• Oversee daily branch operations and maintain a professional, customer-focused environment.
• Assist customers with loan applications, renewals, payments, and account questions.
• Ensure loans and transactions are processed accurately and in accordance with company policies and procedures.
• Monitor delinquent accounts and lead collection efforts to improve branch performance.
• Conduct field collections, including visits to customers' homes or workplaces when necessary.
• Maintain accurate customer records, account documentation, and branch files.
• Ensure proper cash handling, balancing procedures, and office security.
• Address customer concerns professionally and work toward appropriate resolutions.
• Develop and execute local marketing and outreach efforts to generate new business and strengthen existing customer relationships.
• Monitor branch results and take proactive steps to improve performance.
• Ensure employees consistently follow company policies, procedures, and expectations.

What We're Looking For

• Leadership Experience: 1+ year of management or supervisory experience preferred.
• Customer-Focused: Previous customer service, lending, collections, sales, or financial services experience preferred.
• Leadership Skills: Ability to coach, motivate, develop, and hold employees accountable.
• Communication: Strong verbal and written communication skills.
• Organization: Ability to manage multiple priorities, meet deadlines, and remain organized in a fast-paced environment.
• Problem-Solving: Comfortable making decisions and resolving customer and operational issues.
• Technology: Comfortable learning and working with computer systems, customer databases, and financial software.
• Fieldwork: Must have a valid driver's license, current automobile insurance, and reliable transportation.
• Language: English required. Bilingual Plus!

Compensation & Benefits

• Overtime opportunities based on business needs
• Commission and performance-based bonus opportunities
• Health, dental, and vision insurance
• Life insurance
• 401(k) with company match
• Paid vacation and sick time
• Paid major holidays
• Career growth and advancement opportunities

Ready to Lead?

We're looking for someone who wants more than just a management title. We want a leader who will take ownership of their branch, develop their team, provide excellent customer service, and help drive results.

If you're ready to bring your leadership skills to an established company with opportunities for growth, apply today to join Atlas Credit Company!