Staffing Coordinator, Yankee Stadium

The Role

The Scheduling Coordinator is responsible for coordinating and managing employee schedules for concessions and operational staff at Yankee Stadium. This role ensures that all events, including games, concerts, and special events, are adequately staffed while balancing operational needs, employee availability, and labor guidelines. The Scheduling Coordinator works closely with operations leadership, HR, and union representatives to ensure efficient staffing coverage for a large, event-based workforce. This position requires strong organizational skills, attention to detail, and the ability to respond quickly to last-minute staffing changes in a fast-paced stadium environment.

Key Responsibilities – Event & Workforce Scheduling

• Create and manage staffing schedules for concessions and event operations based on game schedules, concerts, and special events.
• Ensure proper staffing levels across concession stands, suites, clubs, and premium areas.
• Coordinate scheduling for a large workforce, including seasonal and part-time employees.
• Adjust schedules in response to call-outs, no-shows, operational changes, and event needs.

Key Responsibilities – Employee Communication

• Communicate schedules, shift assignments, and updates clearly to employees and management.
• Respond to employee scheduling questions and emails professionally and in a timely manner.
• Facilitate shift swaps and coverage when needed to maintain operational staffing levels.
• Provide support and guidance to employees on scheduling procedures and expectations.

Key Responsibilities – Union & Compliance Support

• Support scheduling processes in accordance with applicable collective bargaining agreements, including those with 32BJ, Local 100, and Local 153.
• Monitor scheduled hours to ensure compliance with labor agreements and company policies.
• Assist HR and management in maintaining fair and consistent scheduling practices.

Key Responsibilities – Operational Coordination

• Partner with operations managers to forecast staffing needs for upcoming games and events.
• Collaborate effectively with managers and leads across multiple departments, including Operations, HR, and Food & Beverage, to ensure smooth scheduling coordination and staffing support.
• Assist with workforce planning for high-attendance games, playoffs, concerts, and large stadium events.
• Help maintain accurate staffing rosters and availability records.

Key Responsibilities – Administrative & Reporting

• Maintain scheduling systems and workforce management tools.
• Train staff on the scheduling system and scheduling procedures as needed.
• Track attendance, tardiness, and callouts for reporting purposes.
• Provide labor reports and staffing summaries to leadership.
• Support payroll by verifying scheduled hours and identifying discrepancies.

Qualifications – Education

• High School Diploma or GED required.
• Associate's or Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or related field preferred.

Qualifications – Experience

• 1–3 years of scheduling, workforce coordination, or operations support experience.
• Experience in sports, hospitality, stadiums, or high-volume event environments strongly preferred.
• Experience working with unionized workforces is a plus.

Skills & Competencies

• Strong organizational and time-management skills.
• Ability to manage schedules for large numbers of employees.
• Excellent communication and interpersonal skills.
• Strong problem-solving ability in fast-paced environments.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with workforce management or scheduling software preferred.

Working Conditions

• Event-driven schedule requiring evenings, weekends, and holidays.
• Fast-paced stadium environment during games, concerts, and special events.
• Ability to stand for long periods during events or on-site coordination.
• Frequent communication with operations leadership and frontline staff.

Compensation

$22/hour - $26/hour

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.