shift leader
Zoup
Job Description
Job Description
Benefits:
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
Zoup in Exton, PA is looking for an energetic and motivated Shift Leader to join our team! This is a great opportunity to step into a leadership role at a fast-paced, guest-focused restaurant known for its fresh, made-from-scratch soups and vibrant atmosphere. If you love food, people, and leading a team to success, we want to hear from you! Responsibilities:
- Lead and supervise team members during assigned shifts to ensure smooth daily operations
- Deliver exceptional guest experiences by maintaining high standards of customer service
- Open and/or close the restaurant following proper procedures and checklists
- Monitor food quality, freshness, and presentation to uphold Zoup's brand standards
- Handle cash management, POS transactions, and end-of-shift reporting
- Train, coach, and motivate crew members to perform at their best
- Ensure compliance with food safety, sanitation, and health code regulations
- Resolve customer concerns quickly and professionally to ensure satisfaction
- Previous experience in a restaurant, food service, or retail leadership role preferred
- Strong communication and interpersonal skills with a team-first attitude
- Ability to multitask and stay calm in a fast-paced environment
- Reliable, punctual, and dependable with a strong work ethic
- Basic math skills and comfort handling cash and POS systems
- Food safety certification (ServSafe) is a plus but not required
- Flexible availability including weekends, evenings, and holidays
Zoup is a beloved fast-casual restaurant concept dedicated to serving fresh, rotating soups alongside sandwiches and salads made with quality ingredients. Guests keep coming back for the warm, welcoming atmosphere and consistently delicious food. Our team members love working here because of the supportive culture, opportunities for growth, and the pride that comes with serving food people truly enjoy.
Vacancy posted 2 days ago
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