Senior Director, Product - Provider Solutions

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!LifeStance Health ValuesBelonging: We cultivate a space where everyone can show up as their authentic self.Empathy: We seek out diverse perspectives and listen to learn without judgment.Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.One Team: We realize our full potential when we work together towards our shared purpose.BenefitsAs a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.ROLE OVERVIEWThe Senior Director, Product - Provider Solutions is responsible for leading the strategy and execution of the end-to-end clinician experience across LifeStance. This role oversees the design, integration, and optimization of provider-facing technologies that enable efficient, high-quality care delivery, including EHR workflows, documentation, scheduling, telehealth, and AI-enabled clinical tools.Operating at the intersection of Clinical Operations, Practice Operations, Technology, Product, and AI Transformation, the Senior Director Provider Solutions ensures that digital solutions simplify clinical workflows, reduce administrative burden, and enhance provider productivity and satisfaction. The role drives modernization of clinical systems through AI-augmented documentation, workflow automation, and seamless data integration across platforms, ensuring reliable, interoperable, and scalable solutions that support both in-person and virtual care models.Consistent with LifeStance’s values, every member of the LifeStance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description. Leaders at LifeStance are expected to foster a commitment to the organization values.COMPENSATION: $189,522 - $236,902 /annually in addition to a competitive bonus planKEY RESPONSIBILITIESConduct a comprehensive Provider Experience Baseline Study—identifying top friction points and automation opportunities.Partner with the AI and Product teams to pilot AI-assisted documentation and automated follow-up workflows.Launch an integrated backlog with Engineering, establishing SLAs and clear ownership for top provider-impact items.Act as one of the key product evangelists as the organization matures it’s SDLC and product development practices.Deliver early wins in three areas: clinical documentation efficiency, operational workflow optimization, and telehealth performance.Establish governance cadence, success metrics, and feedback loops for ongoing AI and workflow initiatives.Develop and execute a multi-year roadmap for AI-enabled clinician experience modernization.Champion “voice of provider” feedback loops to ensure AI and technology solutions solve real frontline pain points.Define and track KPIs: provider NPS, time-to-document, AI adoption rate, task automation coverage, and clinical system uptime.Establish governance for provider-facing technology prioritization, with a balance of quick wins and strategic investments.Partner with Clinical and Product leadership to co-design next-generation documentation, scheduling, and telehealth tools.Build and lead a team focused on provider analytics, workflow design, and AI-enabled automation.REQUIRED SKILLS AND KNOWLEDGEBachelor's degree required; advanced degree preferred.At least 10 years of product managementAt least 10 years of healthcare experienceAt least 8 years of people management experienceAt least 7 years of strategic leadership experienceExperience working with large-scale enterprise systems including EMR, RCM, and call center technologies.Proven track record of driving operational efficiency and scalability initiatives.Experience implementing AI or automation in operational workflows.Strong understanding of healthcare data, interoperability, and system integration.Direct experience in leading full cycle product development from idea to production release and management.Experience in building and scaling high-performance product teams within a large healthcare organization.Skilled at translating user needs into actionable technology and process improvementsQualified candidates must be legally authorized to be employed in the United StatesLifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.#LI-Remote#LI-BA1LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at View email address on click.appcast.io. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page. #J-18808-Ljbffr Lifestance-Health