Account Manager
2JDATA
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Opportunity for advancement
Training & development
Vision insurance
401(k) matching
Free food & snacks
Free uniforms
Paid time off
Account Manager – 2JData (Managed IT Services)
***** This position is in office *****
Jupiter, FL | Full-Time
About 2JData
2JData is a high-performance Managed Service Provider delivering enterprise-grade IT, cybersecurity, cloud, and compliance solutions to small and mid-sized businesses. We focus on measurable business value, white-glove service, and long-term strategic partnerships with our clients.
We are seeking a client-focused, results-driven Account Manager who thrives on building relationships, increasing client satisfaction, and serving as the central communication hub between our clients and service teams.
Position Overview
The Account Manager serves as the primary point of contact for clients, ensuring an exceptional customer experience while driving revenue growth, retention, and service adoption.
This role also functions as the front-line communication and dispatch coordinator, helping to route service requests, manage priorities, and maintain SLA alignment.
Key Responsibilities
Client Relationship Management
Own and manage relationships for a portfolio of MSP clients
Conduct regular business reviews (QBRs / vCIO meetings)
Ensure clients are aligned with best practice IT and cybersecurity roadmaps
Act as the client advocate internally within 2JData
Revenue Growth & Retention
Identify upsell and cross-sell opportunities (security, cloud, backup, compliance, hardware, licensing)
Maintain high client retention and satisfaction scores
Assist in contract renewals and service expansions
Track account performance against revenue and margin targets
Phone Dispatch & Service Coordination
Serve as the primary inbound call handler for client service requests
Create, categorize, and prioritize service tickets in the PSA system
Dispatch tickets to the appropriate technical resources based on:
SLA
Priority
Skillset
Client impact
Monitor ticket queues to ensure response and resolution targets are met
Communicate status updates to clients in a timely and professional manner
Schedule onsite and remote service appointments
Coordinate emergency and after-hours escalations when required
Ensure accurate documentation of client requests and call notes
Client Experience & Communication
Provide white-glove customer service on every interaction
Translate technical updates into business-friendly language
Proactively follow up on open issues and projects
Identify service trends and recurring issues affecting client satisfaction
Strategic Planning
Help clients budget and plan for future IT initiatives
Align technology solutions to business outcomes
Present proposals, quotes, and solution roadmaps
Technical & Industry Familiarity (Preferred)
Experience in a Managed IT Services (MSP) environment
PSA / ticketing systems (Autotask, Kaseya, ConnectWise, or similar)
Microsoft 365 and cloud environments
Cybersecurity solutions (MFA, EDR, backups, compliance)
Understanding of network and endpoint support workflows
Management & Professional Skills
Strong phone presence and communication skills
Exceptional customer service mindset
Ability to multitask and manage competing priorities
Highly organized and process-driven
KPI and SLA focused
Team collaboration mindset
Success Metrics
Client retention rate
Monthly recurring revenue (MRR) growth
CSAT score
SLA response & resolution performance
Ticket routing accuracy and efficiency
Agreement renewals & expansions
Compensation & Benefits
Competitive base salary + performance incentives
Health benefit options
Paid time off
Career growth within a rapidly scaling MSP
Ongoing training & certification support
Why Join 2JData?
High-impact, client-facing role
Central position in the daily service operation
Work with a fast-growing, process-driven MSP
Direct collaboration with leadership and Tech teams
Ideal Candidate
You are a relationship builder, problem solver, and master of communication who can balance client success, service coordination, and revenue growth in a fast-paced MSP environment.
$60k - $80k
...Personal Lines Account Manager Department: Insurance & Financial Services Employment Type: Full Time Location: Florida Compensation: $60,000 - $80,000 / year Description We are an independent insurance agency specializing in a broad range of insurance products in business...SuggestedFull timeThe Misch Group
Juno Beach, FL1 day ago- ...Stone Hendricks Group in Juno Beach, Florida, is hiring a Personal Lines Account Manager to provide comprehensive support in property and casualty insurance. This role emphasizes client experience and retention. The ideal candidate will have over 5 years of experience,...Suggested
Stone Hendricks Group
Juno Beach, FL2 days ago - ...Accounting Director/Controller (Future) Leads and directs an organization's accounting functions. Establishes and maintains the organization... ...for timely, accurate and efficient accounting month close. Manages accounting functions on a day-to-day basis including invoicing...SuggestedWork at officeLocal area
Suncap Technology
Jupiter, FL4 days ago $60k - $90k
...connected, and be part of a team that truly supports each other, this could be a great fit for you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Trey Yelton - State Farm Agent, you are vital to our daily business operations and customers...SuggestedFor contractorsWork at officeLocal areaFlexible hoursState Farm
Jupiter, FL22 hours ago$18 - $21 per hour
...performance. ~ Benefits: Full standard benefits for full-time employees. About the Role: Be the Voice of RED RHINO: Our Account Managers are people-people. They actually like talking on the phone all day and are the first point of contact for customers calling....SuggestedFull timeLive outWork at officeRelocation- ...Opportunity? UNITEC Parts Company is searching for a high-energy, extremely motivated, customer-centric Business Development Account Manager to increase new business opportunities and grow our portfolio in the Northeast Market. If you are looking for a role that combines...Live inRemote workWorldwideHome office
Otis Elevator CO
North Palm Beach, FL2 days ago - ...~ Dental insurance ~ Opportunity for advancement ~ Training & development ~ Vision insurance ~401(k) matching ~ Free food & snacks ~ Free uniforms ~ Paid time off Account Manager – 2JData (Managed IT Services) ***** This position is in office *****...Work at office
- ...Harm policy Company vehicle What You Will Do The Senior Account Executive is a senior level sales associate with accreditation... ...of newer sales associates as directed by the Commercial Management team. This individual will work on all Fire, as well as integrated...Full timeWork at officeLocal areaNight shift
$80k - $90k
...Senior Account Manager Gulfstream Staffing has recently partnered with a rapidly growing nationwide Insurance organization. We are currently seeking candidates for a Senior Account Manager based out of Jupiter, FL, but open to any remote candidates across the state...Immediate startRemote work- ...Branch Manager At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all... ...environment. Collaborates with a broad range of eco-system partners. Accountable for risk management and compliance. Builds a high performing...Full timeTemporary workPart timeWork experience placementWork at officeShift work
PNC
Jupiter, FL2 days ago - ...Description Statement of Purpose: The primary responsibility of an Account Executive is to obtain orders or contracts for Tradesmen’s... .... Builds ongoing relationships with each Client’s senior management, office personnel, and jobsite superintendents by regularly...Full timeTemporary workFor contractorsWork at office
Tradesmen International
Riviera Beach, FL2 days ago $88.1k - $109.7k
...their assigned office location, if available. As a B2B Sales Account Executive - Fiber & Mobility, you will proactively sell AT&T’s... ...broadband technology and mobility products and services. Sales Funnel Management: Proficiency in managing sales funnels and previous experience...Base plus commissionFull timeTemporary workWork at officeLocal areaRelocation package- ...Experienced Account Executive WPBF-TV 25, the ABC affiliate in West Palm Beach, FL is looking for an Experienced Account Executive. As an Account Executive, you will report to the Local Sales Manager and sell advertising to local businesses and negotiate buys with...Full timeLocal areaFlexible hours
Hearst
Palm Beach Gardens, FL2 days ago $80k - $100k
...Accounting Manager Salary $80,000-100,000 Palm Beach County, FL | Hybrid Schedule | Real Estate Industry A well-established and growing real estate organization is seeking an Accounting Manager to join its finance team. This Accounting Manager opportunity...Work at officeCreative Financial Staffing
Palm Beach Gardens, FL3 days ago$15.39 - $19.67 per hour
...selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper... ..., you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting...Hourly payMinimum wageFull timeTemporary workPart timeFlexible hoursShift workBanfield
Jupiter, FL4 days ago- ...Mobile Sales and Marketing Manager The primary responsibility of the Mobile Sales and Marketing Manager is to operate a mobile marketing vehicle engaging directly with wholesalers and contractors, showcasing and selling a variety of DiversiTech products. Moreover, this...For contractorsWork at officeRemote workWork from homeHome office
- ...Job Description Job Description Parx Home Care is looking for a talented Account Manager to join our amazing team! The Account Manager will be responsible for building and maintaining referral source relationships with physicians, hospitals, skilled nursing centers...Work at office
- ...CMS). \n Education \n \n Bachelor’s degree in business, Accounting, Finance, Human Resources, or related field \n Master’s... ...multi‑state payroll. \n ~5+ years of leadership experience managing payroll teams. \n ~ Deep hands‑on experience with Workday Payroll...Hourly payDaily paidSeasonal workLocal areaShift work
Jupiter Medical Center
Jupiter, FL19 days ago $63.6k
...environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader. As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be...Hourly payFull timeWork at officeRelocation packageShift workNight shiftAmazon
Jupiter, FL3 days ago$100k
...and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING POTENTIAL AGGRESSIVE...Local areaSlice Merchant Services
Jupiter, FL3 days ago- ...A leading energy solutions company is seeking a Sr. Product Manager to support AI-driven products within its Analytics organization. In this role, you will lead the strategy, development, and delivery of innovative AI-powered solutions. Responsibilities include overseeing...Full time
NextEra Energy Resources
Juno Beach, FL23 hours ago - ...POSITION: Human Resources Manager LOCATION: Jupiter, FL STATUS: Salary-Exempt JOB SUMMARY The Human Resources Manager will take a leadership role in the management and control of all human resources functions and will act as a strategic partner to...Temporary workLocal area
Power Systems Manufacturing
Jupiter, FL2 days ago - ...patients with Patient Portal enrollment. Coordinate translation services as needed (e.g., Propia app). Scheduling and Visit Management Greet patients and visitors warmly, creating a welcoming and professional environment Address patients concerns or...Temporary workWork at office
Cano Health
Jupiter, FL4 days ago $16 per hour
...Customer Service - Self Storage Manager Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour. Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am...Hourly payFull timeWeekend work- ...Job Description Job Description Position Title : Account Executive Position Overview: This role will be responsible for wholesaling... ...the firm’s value-added benefits. Key Responsibilities: Manage and grow relationships with existing producers by providing...
$65k - $110k
...Account Executive NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned... ...globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people...Full timeWork at officeImmediate start2 days per week- ...mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Sales Rep - Key Account Manager (KAM) at United Rentals, you will be responsible for maximizing revenue from facilities and construction sites in a defined...Hourly pay
$53.5k - $104.3k
...containers, and other high-impact products.You'llspend half your time building strong, long-term relationships through client visits and account development, while strategicallyidentifyingand converting new opportunities. As a product expert,you'llprovide tailored solutions...Temporary workWillScot
Riviera Beach, FL3 days ago$75k - $85k
...is executed on time, and continuously improving our marketing processes through automation and AI. Primary Responsibilities Own and manage all company social media channels, including planning, scheduling, publishing, and monitoring content. Coordinate and execute all...For contractorsFor subcontractorSunRay Construction Solutions
North Palm Beach, FL1 day ago- ...goals. This role involves deep business acumen and ownership of the unit’s talent agenda—covering workforce planning, succession management, leadership development, and organizational design along with other key HR programmatic processes. This A‑HRBP will act as a thought...Full timeFor contractorsWork at officeLocal areaRelocation
NextEra Energy Resources
Juno Beach, FL2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Account Manager. Be the first to apply!
