Support Staff

Adult Residential Support Professional (Part-Time) Location: Oconomowoc, WI Pay: $17.75/hour Schedule: Part-time | Every other weekend + 1-hour weekday staff meeting Lutheran Social Services of WI & Upper MI (LSS) is seeking compassionate, dependable Adult Residential Support Professionals to join our new women's addictions recovery program in Oconomowoc. Our trauma-informed, gender-specific residential treatment program provides medically monitored and transitional care for adult women, with infants up to 3 months old welcome to remain with their mothers during treatment. In this role, you'll make a meaningful impact by supporting residents on their recovery journey. You'll help create a safe, structured environment while encouraging independence, accountability, and healthy daily routines. Responsibilities Provide support, supervision, and positive role modeling for residents Assist with medication monitoring and administration according to program policies Complete documentation and maintain accurate, confidential records Prepare meals and perform light housekeeping and laundry duties Support residents with daily living skills and treatment goals Respond appropriately to emergencies and crisis situations Transport residents to appointments, meetings, and community resources Collect urine samples and administer breathalyzer tests as required Attend staff meetings and complete required training Qualifications High school diploma or GED required Experience in human services, behavioral health, or substance use recovery preferred Strong communication, problem-solving, and organizational skills Ability to work independently while maintaining professional boundaries Compassionate, patient, and respectful approach to working with diverse populations Valid driver's license, reliable transportation, and acceptable driving record Additional Information DHS 83 training preferred (or completed after hire) Local travel may be required (approximately 25–50% based on program needs) Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer.