Creative Repair Specialist

Job Description

Job Description

Do you love creating art? Do you enjoy working with your hands and like a variety of work? Surface Experts techs use artistic principles to repair everyday surfaces like floors, counters, tubs, cabinets, and more.

At Surface Experts, our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

We are a small business and process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly.

Watch this video to see a day in the life of a technician: 

The ideal candidate has:

• Experience creating art (not digital)
• Fine sanding skills to leave a surface smooth
• Can mix tints to match a given color
• A desire to problem-solve
• Enjoys working independently
• Attention to detail.
• Commitment to meet project timelines.
• Customer service experience.
• Excellent work ethic.

Requirements:

• Experience of working with your hands, whether that’s in construction, manufacturing or even a hobby.
• It is helpful to have an art background. Understanding color and how to match color is a large part of what we do. If you are color blind then this is not the job for you.
• The training process is extensive so we are only interested in hiring someone who can make at least a 2-year commitment.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Typical Day:

• 2-6 work orders
• 8:15 - arrive to shop base in Golden
• 8:15-8:30 - make sure work vehicle is loaded with material for the day
• 8:45 - 9:15 Mondays - Whole team meets in person
• 9 - on your way / arriving to first repair
• between 1-2pm - check in with scheduling team, day is going fast/slow, general check in
• 4:30 packing up last repair and heading back to shop base

Compensation:

• Hourly with increases as milestones achieved - Milestones around repair types can be satisfactorily completed independently
• Monthly production bonus opportunity
• Unlimited add on bonus - you're already in the home, identify what else we can repair

Benefits:

• Competitive pay with commission/bonus opportunity
• 401k
• No nights or weekends
• Company car
• Weekly team breakfast
• Flexible scheduling if you have mid-week appointments
• Paid holidays, including your birthday

We invest in your success:

• Paid training period
• Team feedback culture
• Dedicated help lines (Support Center & Technician Support)
• Opportunities for promotion & advancement

Watch this video to see a day in the life of a technician: 

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to almost any hard surfaces! Think Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels. We serve many industries including multi-family, construction, hotel, home service providers, realtors and moving companies. Our core values are Serve Others, Be a Problem Solver, and Communicate!

Company Description

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to almost any hard surfaces! Think Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels. We serve many industries including multi-family, construction, hotel, home service providers, realtors and moving companies. Our core values are Serve Others, Be a Problem Solver, and Communicate!