Operations Manager

Overview FoxTrot Aviation Services is seeking a consistently hard-working 3rd Shift Operations Manager based at Clinton National Airport (LIT) who is committed to reliable quality service, cost management, and building a rock steady team. Responsibilities The role is responsible for reliable quality service for our customers (75% cleaning work/25% office work). This includes leading cleanings on a daily basis to successful customer sign off and FoxTrot standards. Lead cabin cleanings to a very high level of detail in the cockpit, galley, lavatory, and passenger seating area. Clean the exteriors of aircraft, sometimes outside and in inclement weather. Clean facilities to a high level of detail where required. Ensure quality control by performing cabin walks on every aircraft to the checklist standard. Organize the team to maximize labor hours and cleans most effectively. Ensure safety is upheld to the highest standards during ongoing work. Maintain cost metrics and paperwork to ensure profitability and compliance. Ensure a weekly and monthly staff schedule (5-15 team members) which aligns with FoxTrot labor metrics. Ensure the team has sufficient hours at work to retain them. Keep full records of badging complaint with airport rules. Fill out HIT forms as hazards are identified. Complete online forms and upload signed do lists throughout the night. Take stock inventory and place orders with the logistics manager. Build a rock steady team with strong communication and collaboration with the home office. Maintain positive, daily communication with the team. Set elevation goals (development plans) for each team member with the help of leadership. Train team members in quality work, checklist use, and safety. Work with the back office to post ads, interview, and hire team members based on 5 values of GRIT, Solidarity, Client Focus, Safety, and Accountability. Ensure timely badging and onboarding. Complete disciplinary forms to document employees. Advocate for raises for quality team members. Help other teams and drive to other locations to ensure network wide strength. Maintain the company vehicle if necessary. Use Divvy to upload receipts for expenses generated through the month. Success Metrics High cabin scores and high internal and external quality audit scores. 100% closeout form, checklist, and debrief form compliance. Labor metric adherence within tolerances on the pulse sheet. Less than 35% annual full time turnover at the location. Qualifications 1-3 years management or supervisory experience preferred. Lifting up to 50lbs, bending, and twisting. Cleaning to a high level of detail up to 8 hours per day. Medically cleared to operate heavy machinery and perform all physical work. Excellent communication skills and available by cell phone 24/7. Valid driver's license and reliable transportation to work. Pass a basic background check. Pass a drug screening. Compensation Non-Exempt, Full-time. Pay: $60,000 per year salary. Medical/Dental/Vision/Life benefits available after a 60 day probation. 401K with company match. PTO. #J-18808-Ljbffr Foxtrot-Aviation-Services-2