Director of Facilities

Job Description

Job Description

Title: Director of Facilities 

FLSA Status: Exempt 

Shift: M-F, 8a-5p, On call/weekend Rotation required

Reports to:  Executive Director 

Department: Maintenance 

Employment Status: Full Time 

Supervisory Responsibilities: Yes 

Location: On-Site, Ardenwoods

Date Created/Last Evaluated: October 2026 

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Essential Position  

Grade: 11 

Summary: The Director of Facilities provides strategic leadership and operational oversight for all facility services throughout the community. This position is responsible for ensuring a safe, secure, clean, functional, and attractive environment that supports exceptional resident experiences and high-quality operations across all levels of care. 

The Director of Facilities oversees maintenance operations, grounds management, life safety systems, emergency preparedness, environmental compliance, capital projects, and vendor relationships. This role ensures compliance with all applicable federal, state, and local regulations while maintaining community assets through proactive maintenance and stewardship of resources. 

The Director of Facilities develops departmental goals, manages budgets, oversees preventive maintenance programs, and leads continuous improvement efforts to support resident satisfaction, operational excellence, and organizational success. 

Qualification Requirements 

• High school diploma or equivalent (GED)  

• Minimum five (5) years of progressive facilities, maintenance, engineering, construction, property management, healthcare, hospitality, or senior living experience. 

• Minimum three (3) years of leadership or supervisory experience. 

• Demonstrated knowledge of building systems, including HVAC, plumbing, electrical, mechanical, fire protection, and life safety systems. 

• Experience managing vendor relationships, service contracts, and maintenance operations. 

• Knowledge of OSHA, Life Safety Code, emergency preparedness, and environmental safety requirements. 

• Valid North Carolina driver's license with an acceptable driving record. 

• Ability to participate in an on-call rotation and respond to emergency situations. 

Preferred Qualifications 

• Associate's or Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field. 

• Healthcare, senior living, long-term care, or hospitality facilities experience. 

• HVAC, electrical, plumbing, building automation, or related technical certifications. 

• Certified Healthcare Facility Manager (CHFM), Certified Facility Manager (CFM), or similar credential. 

• Experience managing capital improvement projects and construction activities. 

Knowledge, Skills and Abilities  

• Comprehensive knowledge of building systems, preventive maintenance practices, life safety systems, and facility operations. 

• Strong leadership, coaching, and team development skills with the ability to motivate and engage team members. 

• Knowledge of applicable federal, state, and local regulations including OSHA, fire safety, environmental services, and senior living requirements. 

• Strong project management skills with the ability to prioritize multiple initiatives and operational demands simultaneously. 

• Financial acumen including budgeting, expense management, capital planning, purchasing, and vendor contract administration. 

• Excellent communication and customer service skills with the ability to build positive relationships with residents, families, team members, contractors, and regulatory agencies. 

• Strong analytical and problem-solving abilities with the capacity to assess operational issues and implement effective solutions. 

• Proficiency with maintenance management systems, work order software, building automation systems, and Microsoft Office applications. 

Supervisory Responsibilities 

• Supervises the Maintenance Technicians.  

Essential Functions 

Facilities Operations & Asset Management 

• Direct all maintenance operations to ensure