Program Coordinator, COVER (Community of Veterans Engaged in Restoration)

Location 1 Moreland Drive,San Bruno, CA, 94066,United States Base Pay $34.75 / Hour Employee Type Non-Exempt FT Description About Swords to Plowshares Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and protect the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Believing that war causes wounds and suffering that last beyond the battlefield, our mission is to support veterans as they navigate the challenges of post-military life, and to prevent and end veteran homelessness through wrap-around care and informed advocacy. To learn more about Swords to Plowshares, please visit our website at . Job Title: Program Coordinator, COVER (Community of Veterans Engaged in Restoration) Location: This is an in-custody and out of custody program position located both at the San Francisco County Jail in San Bruno, the San Francisco County Jail #2 in San Francisco, and the Swords to Plowshares Veterans Centers. Schedule: Monday through Friday, 7 am to 3 pm Reporting Type: In-person Employment Type: Non-exempt AND Full-Time Salary Range: $34.75/hour Summary: The Program Coordinator supports the COVER Program by providing direct service to in-custody and out of custody veterans with relationship-building, assessments, counseling, crisis intervention, post-release information and referrals, mental health services, substance abuse intervention, benefits advocacy, group facilitation, and other activities. The position is also responsible for data entry and reports. Responsibilities: Case Management Communicates effectively with a variety of personalities and embraces the agency’s principles of Cultural Humility. Coordinates with San Francisco Sherrif’s Office (SFSO) daily, and provides care to veterans that is safe, timely, effective, efficient, equitable, and client centered. Adheres to laws regarding confidentiality and reporting requirements. Conducts intake and enrollment forms of in-custody veterans to gather information after a veteran is booked. Perform Squares and DD214 military service verifications for in-custody veterans. Develops serviceand treatment goals to reduce recidivism including weekly check-ins, determination of court dates and status, and other benefits assessments. Provides supportive counseling and referrals for in custody veterans to include acting as a liaison with Jail Behavioral Health Services (JBHS), Veterans Justice Court (VJC), and other jail services. Participate in regular case conferences and check-ins between COVER and SFSO staff for case status updates, case closures, referrals to community linkages and/or warm handoffs. Liaisons with San Francisco Veterans Justice Court(VJC)to attend court dates and may be required by judge to provide progress updates to the court judge or attorneys. Group Facilitation Reviews and implements weekly group curriculum for COVER pod and develops questions or assignments ahead of each session. Conducts weekly in-person group facilitation of evidence-based curriculum. Observe veterans to assess curriculum effectiveness, participant responsiveness and understanding, and adjust curriculum as needed. Coordinates with outside groups or individuals for guest speakers as needed. Ensure that participants sign in at every group conducted fully and accurately, securely transfer information to SFSO, and securely store records. Administrative · Collects the Military Service List from the San Francisco Sheriff's Office (SFSO) and prepares paperwork for new and returning veteran intakes. Maintains and updates Swords’ web-based client management system (ECM). Manages client files for new and previously incarcerated clients ensuring they are complete and kept in a safe, secure, locked storage area. Compiles data for monthly reports showing newly arrived individuals and status of ongoing individuals, number of groups conducted, and other program activities. Responsible for reviewing Military Service List and Activity Report to compile list of veterans who enter and exit the program on a semi-annual basis for the SFSO. Documents releases, transfers and program placements for San Francisco Department of Public Health (DPH) contract reporting purposes. Maintains program participant files and online databases in an orderly and uniform manner in compliance with HIPAA, California Office of Records (COR), Department of Public Health (DPH), San Francisco Sheriff’s Office (SFSO) and all other contractual requirements. Perform follow-ups and track all post-release program participants and their housing, income, benefits, employment, probation and parole statuses. Desired Qualifications: Experience: Case management, group facilitation, and administrative support experience. Proficiency in PC and Microsoft systems: Outlook, Excel, Word, etc. Effectively use of cell phone, laptop, photocopier, scanner, and voice mail systems. Excellent customer service, organizational and time management skills. Strong written and oral communication skills and demonstrated ability to interact well with people from diverse backgrounds. Must be able to obtain San Francisco Sheriff’s Office Jail Clearance and to work in a jail in-custody environment. Experience working with an at-risk client, in custody, and/or post-release population is preferred. Familiarity with San Francisco community-based organizations and resources. Flexibility and willingness to perform multiple tasks in a work environment with changing priorities. Must adhere to all jail rules, regulations, and health requirements. Flexibility and willingness to perform multiple tasks with changing priorities. Proactive problem solver with the ability to follow through on assigned tasks. This position requires prolonged sitting, walking, and repetitive hand movement using a computer keyboard in the performance of daily activities Must be able to perform all essential functions as described within what would be considered reasonable accommodation. Fluency in English and ability to effectively read, write, and communicate in English with staff, clients, and external partners and stakeholders. Education Bachelor of Art (B.A.) in Behavioral Science (Social Work, Forensic Psychology, Community Studies, etc.)preferred, and/or: A minimum of two years’ experience providing mental health/substance abuse and social services to low-income and at-risk populations Employees who are regularly scheduled to work 20 hours or more per week are eligible for all benefits. 100% employer-sponsored medical, vision, acupuncture, and dental coverage. Swords to Plowshares covers partial dependent coverage cost. (Agency paid annual medical deductible paid via Navia HRA Card) Employee Assistance Program: 20 mental health counseling appointments available to all employees, regardless of Full-time status, at no cost to employees. Generous annual paid time off Ø 17 vacation days in the first year & progressive afterwards Access to third party legal benefits, employee discount program, pet insurance, and Commuter Benefit. 1-hour paid lunch period, professional development reimbursements, and annual education allowance available to all employees. Employees who work on-call, in a temporary position, or less than 20 hours per week regularly are only eligible for our Employee Assistance Program, paid lunch hour, and San Francisco sick time. Vacation and sick time are pro-rated based upon full-time equivalent percentage. Organizational Values Statement of Intent: We stand against injustice and discrimination of all kinds. We understand that the veteran community encompasses a multitude of identities, and we believe that our staff and board should as well. We encourage applications from all qualified individuals. Equal Employment Opportunity Statement: At Swords to Plowshares, we believe in creating an inclusive and welcoming environment for all. We are proud to be an Equal Employment Opportunity employer and do not discriminate against any employee or applicant based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or status as a protected veteran. We are committed to compliance with all state and local laws governing nondiscrimination in employment. We are dedicated to affirmative action and providing equal employment opportunities for everyone. We strive to ensure that all individuals—regardless of race, color, religion, sex, national origin, disability, or veteran status—are treated fairly and have access to the same opportunities in alignment with federal regulations (Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, and the Vietnam Era Veterans\' Readjustment Assistance Act of 1974). If you need assistance or accommodation due to a disability, please don’t hesitate to reach out to us at View email address on click.appcast.io. We’re here to help. #J-18808-Ljbffr Jimmy Jazz