Avaya Genesys Consultant

Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.Job DescriptionAt least 4 years of experience in creating requirement specifications based on Architecture/Design /Detailing of ProcessesHands on experience in Genesys 8.x version for call routing and reporting purposesExperience on working on Java/Websphere based custom application for IVRAvaya Experience Portal.NICE call recorder.NICE IEX work force management.Analytical and Communication skills.Planning and Co-ordination skillsExperience with project managementExperience and desire to work in a management consulting environment that requires regular travelQualificationsBachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 4 years of experience in ITAdditional Information** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.Note:-This is a Full-Time Permanent job opportunity for you.Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.No OPT-EAD & H1B Consultants please.Please mention your Visa Status in your emailor resume.SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services