Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Switchboard Operator

PIH Health

Answers all incoming telephone calls, schedules patient appointments, validates eligibility, routes calls to the appropriate employee or provider and takes messages as required. Performs various office duties in the medical office setting for proficient operations and patient satisfaction. Works closely with Office Team to trouble-shoot and resolve problems and maintains positive relationships with patients, family members, visitors, and fellow employees.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

  • Must have excellent written and verbal communication skills to communicate effectively with staff, patients, insurance companies, and physicians
  • Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills required
  • Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor
  • Strong Computer skills and Knowledge in Word, Excel and ability to maneuvering through multiple screens in a timely manner
  • 1+ year of operator, medical office front/back work experience preferred
  • Medical terminology knowledge strongly preferred
  • Insurance knowledge preferred
  • Ability to multi- task in a fast and high pressured environment
  • Stringent adherence to all HIPAA laws
  • Strong typing skills 40 and up wpm is required
  • Strong analytical skills, problem solving. The ability to act and decide accordingly.
  • Excellent Customer service and phone skills

Required Experience

  • High school diploma or general education degree (GED) required.

Qualifications:

  • Must have excellent written and verbal communication skills to communicate effectively with staff, patients, insurance companies, and physicians
  • Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills required
  • Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor
  • Strong Computer skills and Knowledge in Word, Excel and ability to maneuvering through multiple screens in a timely manner
  • 1+ year of operator, medical office front/back work experience preferred
  • Medical terminology knowledge strongly preferred
  • Insurance knowledge preferred
  • Ability to multi- task in a fast and high pressured environment
  • Stringent adherence to all HIPAA laws
  • Strong typing skills 40 and up wpm is required
  • Strong analytical skills, problem solving. The ability to act and decide accordingly.
  • Excellent Customer service and phone skills
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Switchboard Operator in Downey, CA vacancy
  •  ...receiving and responding to calls for emergency and non-emergency assistance through dispatching firefighting or rescue units via the operation of the Computer Assisted Dispatch (CAD) system. Working Hours: The Downey Fire Communications Center is a 24/7 operation.... 
    Suggested
    Full time
    Temporary work
    Part time
    Work experience placement
    Work at office
    Local area
    Shift work
    Afternoon shift

    City-of-Downey,-Ca

    Downey, CA
    2 days ago
  • Plans network installations by studying technical specifications; preparing an installation schematic. Establishes voice and data networks by programming features; establishing interfaces and integrations; following industry standards; activating remote access tools...
    Suggested
    Remote work

    TradeJobsWorkforce

    Los Angeles, CA
    5 days ago
  • $4,690 - $6,459 per month

    Working Title Communications Operator - Department of Protective Services - Metropolitan State Hospital, Various Classification COMMUNICATIONS OPERATOR Position Details Job Code #: JC-481264 Position #: (***) ***-****-XXX Number of Positions: Multiple Work Location... 
    Suggested
    Permanent employment
    Full time
    Work at office
    Remote work

    California Department of State Hospitals

    Los Angeles, CA
    2 days ago
  •  ...health, and parent empowerment/involvement services. This program is funded by the Los Angeles County Office of Education (LACOE) and operated under Head Start and California Community Care Licensing guidelines and regulations. PACE Education currently operates 15 pre-... 
    Suggested
    Hourly pay
    Contract work
    Work experience placement
    Work at office
    Work from home

    Pace

    Los Angeles, CA
    23 hours ago
  • $20 per hour

     ...weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods... 
    Suggested
    Apprenticeship
    Work experience placement
    Local area
    Immediate start
    Visa sponsorship

    YadaJobs

    Bell, CA
    1 day ago
  •  ...Drayage Dispatcher The Drayage Dispatcher will be in charge of planning the utilization of the drivers/owner operators for container movements to and from port locations to customer facilities. Responsibilities Provides load planning, driver scheduling/appointments... 
    For contractors
    Local area

    NFI Industries

    Paramount, CA
    3 days ago
  • NFI - - Responsibilities: Load planning for container movements; Driver scheduling/appointments; Dispatch for in-house owner-operator fleet and sub-haulers; Provide KPI data reports; Escalate service issues as needed

    NFI

    Paramount, CA
    1 day ago
  •  ...position and will be required to work a variety of hours including days, nights, weekends, and holidays. Under general supervision, operates multiple communication systems to receive emergency and routine calls requesting police or fire services; provides information to... 
    Full time
    Temporary work
    Work at office
    Remote work
    Flexible hours
    Night shift
    Rotating shift

    City of South Gate

    South Gate, CA
    1 day ago
  •  ...follow standard broadcasting procedures and rules; Learn and utilize a wide variety of codes and computer commands; Spell accurately; Operate computer aided dispatching (CAD) equipment and other office equipment quickly, accurately, and at times, concurrently; Respond to... 
    Contract work
    Work at office
    Monday to Friday
    Shift work

    GovernmentJobs.com

    Bell Gardens, CA
    4 days ago
  • $50k - $70k

     ...within our software platform, BuildOps Collaborate daily with the billing, sales, and purchasing teams to support seamless operations Deliver excellent customer service with professionalism and a proactive mindset What We're Looking For: Previous experience... 
    Full time
    For contractors
    Work at office
    Shift work

    Netpace

    Santa Fe Springs, CA
    1 day ago
  • Mental Health Consultant The Mexican American Opportunity Foundation (MAOF) is seeking qualified licensed Mental Health Consultants to provide professional consultation and support services for its Early Head Start and Head Start programs. Services may include classroom...

    Mexican American Opportunity Foundation

    Los Angeles, CA
    2 days ago
  • Express Courier Services in Van Nuys, CA is seeking a detail-oriented Dispatcher to coordinate routes, support drivers, and keep healthcare deliveries moving smoothly. You’ll manage on-demand and scheduled medical routes, monitor progress, and communicate with facilities...
    Shift work

    Express Courier Services

    Los Angeles, CA
    2 days ago
  • The Mexican American Opportunity Foundation (MAOF) is seeking qualified consultants to provide Health Consultant Services for its Early Head Start and Head Start programs. Services may include health file reviews, consultation and training for staff and families, health...

    Mexican American Opportunity Foundation

    Los Angeles, CA
    4 days ago
  • $77k - $202k

    Industry/SectorHI X-SectorSpecialismBenefitsManagement LevelSenior AssociateJob Description & SummaryThe OpportunityAs a Health Data Science Consultant- Senior Associate, you will engage with clients to analyze workforce data, identify trends, and develop predictive models...
    Full time
    H1b

    PwC

    Los Angeles, CA
    5 days ago
  •  ...and oversee the movement of cargo, trucks, and vessels within the port. The ideal candidate will ensure smooth and efficient port operations by communicating with truck drivers, shipping companies, and terminal staff. Key Responsibilities: Coordinate and schedule... 
    Work at office
    Shift work
    Night shift

    Pacific Expressway, Inc

    Lakewood, CA
    21 days ago
  • Allen Sarafyan - State Farm Agent in Los Angeles seeks a customer-focused Financial Services Representative specializing in life and health insurance solutions. You will guide clients through coverage options to secure long-term financial protection and peace of mind, using...

    Allen Sarafyan - State Farm Agent

    Los Angeles, CA
    3 days ago
  •  ...reporting for in-house and sub-hauler fleets. You will maintain strong relations with dispatchers and drivers, document issues using the Trinium TMS, and ensure accurate load status and timely tasks while supporting safety and operational programs. #J-18808-Ljbffr NFI

    NFI

    Paramount, CA
    2 days ago
  • $100.4k - $197.9k

     ...transformative journey. Recruiting for this role ends on 10/31/2026. Work you'll do As an Actuarial Consultant on the Insights, Innovation & Operate team, you will be responsible for supporting strategic and technical consulting services for health plans, providers, federal and... 
    Work at office
    Local area
    Visa sponsorship

    Deloitte

    Los Angeles, CA
    1 day ago
  • $128k - $252.5k

     ...journey. Recruiting for this role ends on 10/31/2026. Work you'll do As an Actuarial Sr. Consultant on the Insights, Innovation & Operate team, you will provide strategic and technical consulting services to health plans, providers, pharmacy benefit managers, and... 
    Work at office
    Local area
    Visa sponsorship

    Deloitte

    Los Angeles, CA
    1 day ago
  • $31 - $34 per hour

     ...assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and... 
    Hourly pay
    Full time
    Temporary work
    Local area
    Flexible hours
    Night shift

    ViaPath Technologies

    Los Angeles, CA
    2 days ago
  •  ...Water Distribution Operator IGolden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been... 
    Immediate start
    Flexible hours

    American States Water

    Bell Gardens, CA
    3 days ago
  •  ...telecommunications installation/maintenance experience and be proficient in LAN/WAN technologies, as well as having a background in Windows and Linux operating systems. Strong communication skills and the ability to work nights and weekends are also required. #J-18808-Ljbffr... 
    Night shift
    Weekend work

    Prosum

    Los Angeles, CA
    5 days ago
  •  ...the bilingual test (within the last 12 months), or be active in the QBS program. COMPANY: KAISER TITLE: Mobile Health Vehicle Operator LOCATION: Downey, California REQNUMBER: 1423410 External hires must pass a background check/drug screen. Qualified... 
    Work at office
    Local area
    Flexible hours
    Night shift

    Kaiser Permanente

    Downey, CA
    5 days ago
  • $77k - $202k

    Industry/SectorHI X-SectorSpecialismBenefitsManagement LevelSenior AssociateJob Description & SummaryThe OpportunityAs a Health Actuary Consultant - Senior Associate, you will be part of our dynamic team within our Workforce Consulting practice, focusing on Rewards and ...
    Full time
    H1b

    PwC

    Los Angeles, CA
    3 days ago
  •  ...Ledcor Technical Services in Los Angeles, CA is seeking a Field Operations Technician to perform installation, repair, and testing of MACD on telecom equipment. This role emphasizes customer‑driven service and reliable network support for critical client circuits. You... 

    Ledcor Construction, Inc.

    Los Angeles, CA
    4 days ago
  •  ...Mainframe Operator Location: Downey, CA Duration: 12 months Description: The Information Technology Mainframe Operator works under the direction of an Information Technology Systems Operations Supervisor who manages and oversees all aspects of work for the IBM mainframe... 

    WATI

    Downey, CA
    4 days ago
  • $22 - $23 per hour

     ...Quince is looking for Decoration Operators for our Buena Park facilities. This role requires ensuring quality in garment decoration processes including embroidery and screen printing. Candidates should have relevant experience or be able to demonstrate transferable skills... 
    Flexible hours

    Quince

    Santa Fe Springs, CA
    3 days ago
  • $18.25 per hour

     ...quality and compliance with Company policy and USPS requirements. Properly unload trucks of incoming material. Responsible for safe operations of powered industrial equipment at all times. Load trucks with finished goods; following trailer sheets and transportation... 
    Contract work
    Work at office
    Shift work
    Day shift

    R.R. Donnelley

    Commerce, CA
    5 days ago
  • $21 - $24 per hour

    About the Job Conduct Inspection using CMM. Conduct inspection using CMM for final, in process and first pieces. Create programs and strategies on the CMM. Write NCR's when finding nonconforming products. Learn to navigate through company folders to find requirements...
    Permanent employment
    Monday to Friday

    RBC Bearings

    Santa Fe Springs, CA
    1 day ago
  •  ...communication Able to relay clear and detailed messages HIPAA compliant Comfortable working in a fast-paced environment Able to operate multi-line phone system Proficient in PC software/operations Motivated Able to take initiative and complete tasks with... 
    Work at office
    Remote work

    Los Angeles Orthopedic Surgery Specialists

    Santa Fe Springs, CA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Switchboard Operator. Be the first to apply!