COMMUNICATIONS OPERATOR

Working Title Communications Operator - Department of Protective Services - Metropolitan State Hospital, Various Classification

COMMUNICATIONS OPERATOR

Position Details Job Code #: JC-481264 Position #: 487-546-1670-XXX Number of Positions: Multiple Work Location: Los Angeles County Telework: In Office Job Type: Permanent, Full Time Facility: DSH - Metropolitan

$4,690.00 - $6,459.00 A

$5,307.00 - $7,306.00 B

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Job Description And Duties PLEASE NOTE: This position involves dispatcher duties and the operation of radio communication systems within a law enforcement setting Metropolitan State Hospital is located in the city of Norwalk. Minimum Qualifications Education: Equivalent to completion of the 12th grade AND: Either I: Experience: Six months of experience in the California state service performing the duties of a Dispatcher-Clerk. Or II: Experience: One year of experience in dispatching work involving the operation of radio communications equipment/systems. Or III: Experience: Two years of experience involving a substantial amount of direct AND telephone contact with the public and the responsibility to perform numerous tasks simultaneously . The Communications Operator performs a variety of duties including operating multi-frequency/channel radio telephone systems and computer-aided transmitting and receiving equipment to receive calls from field units, telephones, or other sources; filling out dispatch logs or typing entries into computer terminals; receiving and transmitting reports of incidents and requests for assistance; answering telephone requests for information; relaying calls for emergency services vehicles, other law enforcement agencies, or other assistance requested by field units. The ideal candidate will be highly motivated, dependable, self-initiating and have excellent work habits. The candidate must be able to work effectively in an often stressful and high-paced environment. The candidate must have excellent verbal and written communicable skills and ability to develop and maintain professional work relationships with all levels of staff. NOTE : This classification is identified as a “Sensitive Position” which requires a successful substance screening and POST background screening clearance. To be considered for this Job Opportunity, applicants must have eligibility by way of: permanent civil service status, be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. IF YOU DO NOT HAVE ELIGIBILITY, YOU MUST TAKE THE EXAM. You will find additional information about the job in the Duty Statement. Department Information Opened in 1916, DSH-Metropolitan State Hospital is in the vibrant community of Norwalk,15 miles east of Los Angeles. To the south are entertainment venues like Disneyland, Knott's Berry Farm, the marinas and beaches of Huntington, Newport and Laguna. To the west are Palos Verdes and Marina Del Rey. Department Website: #J-18808-Ljbffr California Department of State Hospitals