Task Force Hotel Convention Services Manager

Job Description

Job Description

We are a dynamic and growing workforce solutions partner specializing in task force assignments within the hospitality industry and beyond. We collaborate with hotels, resorts, and other businesses nationwide to deliver expert-level interim and long-term support. While much of our work involves travel-based roles, we also offer local assignments for those seeking opportunities closer to home.

Join our Task Force team and bring your experience nationwide! We're looking for passionate, adaptable individuals who are eager to grow, travel, or stay local and be part of something exciting. We cover all travel expenses for qualifying roles, so all you need to bring is your talent and a great attitude.

Job Summary:

The Convention Services Manager oversees all aspects of group events hosted at the hotel, from initial planning through post-event follow-up. This role serves as the primary liaison between clients and hotel departments to ensure seamless execution of meetings, conferences, and special events while delivering exceptional guest satisfaction.

Key Responsibilities:

• Act as the main point of contact for clients after contracts are signed, ensuring all event details are executed according to specifications
• Coordinate with internal departments (banquets, catering, front office, housekeeping, AV, etc.) to deliver successful events
• Plan and manage event logistics including room setups, food and beverage arrangements, schedules, and special requests
• Conduct pre-convention meetings and site inspections with clients
• Prepare and distribute Banquet Event Orders (BEOs) and ensure all departments are informed of event requirements
• Monitor event execution on-site and resolve issues in real time
• Maintain strong client relationships to encourage repeat business and referrals
• Ensure compliance with hotel policies, safety standards, and contractual agreements
• Review billing accuracy and assist with post-event financial reconciliation
• Gather feedback and evaluate event success for continuous improvement

Qualifications:

• Experience in hotel event planning, convention services, or catering management
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Problem-solving skills with the ability to work under pressure
• Knowledge of event management software and hotel systems
• Attention to detail and commitment to high service standards
• Delphi experience is required
• HMS system experience prefrred

Why Join Us?

• We pay for your travel
• Work in unique locations across the U.S.
• Gain diverse experience and expand your network
• Be part of a supportive, high-energy team that's as passionate as you are

If you're ready to elevate your career while exploring new places, we want to hear from you.

I understand that Bridge Point may conduct background checks and/or obtain consumer and investigative reports in connection with my application or employment, as permitted by the Fair Credit Reporting Act (FCRA) and applicable state laws. These reports may include information about my criminal history, employment, education, driving record, and other job-related data. I authorize the Company and its agents to obtain and use such reports and understand that I will receive a separate FCRA disclosure and authorization form. I also understand that employment may be contingent on passing a drug and/or alcohol test, and if applicable, I consent to the release of prior DOT-regulated drug and alcohol test results in accordance with 49 CFR Part 40.25. I release the Company and its agents from liability for the lawful use of this information and understand that this is not a contract of employment, and that if hired, my employment will be at-will unless otherwise stated in writing