Vice President, Airline Supplier Manager - Chase Travel

Job Description

Build high-impact airline partnerships where your negotiations and insights directly shape customer value and commercial results. You’ll collaborate with cross-functional teams and senior stakeholders to unlock growth across a fast-moving travel business.

As a Vice President, Airline Supplier Manager in Chase Travel, you will own airline supplier relationships and contract negotiations end to end, using data and market insights to optimize performance. You’ll balance customer experience and financial outcomes while identifying new opportunities and resolving partner challenges.

Job responsibilities

• Negotiate and manage multiple airline contracts to deliver measurable commercial value, including positive EBITDA impact
• Lead supplier strategies that grow sales and revenue with key airline partners
• Build and deepen senior-level partner relationships to align on mutual growth goals
• Develop short- and long-term plans that support business objectives and supplier performance
• Collaborate with internal partners to prioritize initiatives and optimize supplier opportunities
• Support product-driven projects that target revenue growth and improved customer outcomes
• Create quantitative and qualitative models to measure agreement value and identify upside
• Monitor and report key metrics, insights, and financial impacts to senior leaders and partners
• Identify and launch new partnership opportunities, including new travel product concepts
• Resolve supplier issues and serve as the primary escalation point for partner concerns

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent practical experience
• 7 years of airline or travel industry experience
• Demonstrated experience negotiating contracts and managing supplier agreements
• Strong analytical skills with the ability to translate data into clear business recommendations
• Advanced proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
• Strong communication skills, including presenting insights and recommendations to senior audiences
• Proven ability to prioritize work, solve problems, and stay organized in a fast-paced environment
• Ability to work effectively both independently and collaboratively across teams
• Strong relationship-building skills with a partnership-focused approach to growth

Preferred qualifications, capabilities, and skills

• Experience managing multiple airline partners and complex commercial negotiations simultaneously
• Experience developing revenue management or performance optimization strategies with partners
• Strong financial acumen, including forecasting and scenario analysis
• Experience influencing cross-functional stakeholders without direct authority
• Experience creating executive-ready storytelling and presentations for external partners

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.