Customer Service Manager

$25 per hour

All Ways Caring HomeCare

Olympia, WA

Job Locations

US-WA-OLYMPIA

Requisition ID

View phone number on click.appcast.io

Line of Business:

All Ways Caring HomeCare

Pay Min

USD $25.00/Hr.

Pay Max

USD $27.00/Hr.

Our Company

All Ways Caring HomeCare

Overview

Who we are looking for:

The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
An experienced communicator and problem solver who is well-organized

What you will receive:

Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities

External Job Description

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

Oversee quality care and overall client satisfaction
Supervise and provide guidance to the Caregivers who provide direct care to the clients served
Manage employee scheduling, identify problem situations, and implement proactive solutions
Maintain strong and positive relationships with referral partners, payor sources, and clients
Ensure proper documentation and record-keeping
Conduct periodic home visits and safety checks

Qualifications

What you will need:

Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
Accountable, reliable, and ability to work independently with good judgement
Valid driver's license and auto insurance
Effective verbal and written communication
Excellent customer service skills

About our Line of Business

All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit Follow us on Facebook and LinkedIn.

Additional Job Information

At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities

Salary Range

USD $25.00 - $27.00 / Hour

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Customer Service Manager in Olympia, WA vacancy

Marine Outside Sales Account Manager - GCG Connectivity & Power Solutions
$120k - $135k
...currently seeking an Outside Sales Account Manager to join our commercial team! As our... ...grade wire and cable business by connecting customers with dependable solutions for power,... ...Maintain high responsiveness and customer service standards throughout the sales cycle What...
Suggested
Full time
Work at office
Local area
Remote work
GCG
Olympia, WA
3 days ago
Sr. Customer Success Manager
...At Verint, we believe customer engagement is the core of every global brand. Our mission... ...Job Function The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves... ...and successfully handle customer service issues and conflict situations Successful...
Suggested
Local area
Shift work
Day shift
Verint Systems
Olympia, WA
1 day ago
Senior Customer Success Manager
$43.99 - $89.9 per hour
...on a voluntary basis.Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable... ...life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for...
Suggested
Hourly pay
Contract work
Temporary work
Flexible hours
Oracle
Olympia, WA
4 days ago
Inside Sales Account Manager
...is looking for an Inside Sales Account Manager for our calibration hardware and software... ...communication. You will oversee responses to customer order and quotation requests for all... ..., issue resolution and overall customer service and support ~ Prospect, source and...
Suggested
Work at office
Local area
Remote work
Flexible hours
Fortive Corporation
Olympia, WA
2 days ago
Customer Success Manager
$33.65 - $63.65 per hour
...Job Description The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts... ...contract renewals, increased customer satisfaction, service level attainment and incremental revenue growth. The Customer...
Suggested
Hourly pay
Contract work
Temporary work
Flexible hours
Oracle
Olympia, WA
2 days ago
Sales Account Executive
$80k - $110k
...enterprise clients. Build and nurture long-term client relationships by understanding business objectives and aligning Comscore solutions. Manage key parts of the sales cycle—from prospecting through contract discussions and closing—while partnering closely with Client Success...
Contract work
Work experience placement
comScore
Olympia, WA
1 day ago
Global Sales Account Executive, Telecommunications
...billion global provider of IT solutions and services. Over 17,000 organizations worldwide... ...with companies within their assigned Customer List. The Global Account Executive will... ...Networking In collaboration with Sales Management, identify, create, develop and manage...
Work experience placement
Work at office
Local area
Worldwide
Flexible hours
SHI GmbH
Olympia, WA
5 days ago
Enterprise Account Executive, Chicago
...NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of... ...a perfect digital experience to their customers, every time. Teams use PagerDuty to... ...our adoption by Development, IT, Customer Service, Security, and other teams across the organization...
Local area
Remote work
Flexible hours
PagerDuty
Olympia, WA
5 days ago
Enterprise Account Executive - SLED (Google Public Sector)
$110k - $160k
...to enriching lives through the power of service as a student loan servicer, professional... ...over 40 years, Nelnet has been serving its customers, associates, and communities. The... ...office. This is subject to change, based on manager discretion. At this time, we are...
Contract work
Temporary work
Work at office
Local area
Remote work
Nelnet
Olympia, WA
2 days ago
Account Executive
$100k
...that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice... .... To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE...
Local area
Slice Merchant Services
Olympia, WA
2 days ago
Enterprise Account Executive
$140k
...decisions you make, and the care you show a customer all add up to real impact. Today, tens... ...for our reps to succeed: • Tenured management who are skilled at guiding highly successful... ...competitors’ products • Software-as-a-Service solution for the growing number of...
Live in
Local area
UKG
Olympia, WA
3 days ago
Enterprise Account Executive
$50k - $200k
...driving revenue growth through acquiring new customers not currently doing business with Dodge.... ...to measurable outcomes Complex Deal Management & Closing Build and execute mutual... ...to successfully represent products and services to prospects through online demonstrations...
Full time
Work experience placement
Local area
Remote work
Work visa
Dodge Construction Network
Olympia, WA
2 days ago
Senior Account Executive
$97.5k - $131.63k
...professional who sells a platform of professional services solutions to Global 1000 clients. This... ...prospecting and leading meetings with customers weekly. Our Enterprise Suite division is... ...collaboratively with license account managers. Sells complex services and/or solutions...
Remote work
Worldwide
Rocket Software
Olympia, WA
3 days ago
Customer Account Manager 4
$170k
...decisions you make, and the care you show a customer all add up to real impact. Today, tens... ...The Retail Enterprise Customer Account Manager will be focused on selling into... ...practices in the utilization and expansion of services. Develop and maintain a "greenspace" heatmap...
Local area
UKG (Ultimate Kronos Group)
Olympia, WA
3 days ago
Account Executive
$79.63k - $99.53k
...individual understands executive selling into large companies, can manage contractual licensing, is proficient in technology software... ...ISV’s unique go-to-market sales approaches Ensures best-in-class customer sales satisfaction and reference-ability with our customers....
Contract work
Worldwide
Rocket Software
Olympia, WA
3 days ago
Account Executive - Chronic Therapies - Seattle
$99.97k - $166.61k
...partner with the Option Care Health operations team to resolve customer service issues and to ensure high‑quality service to customers. Job... ...handling, closing, post‑call analysis). Experience developing and managing business relationships with physician office practices....
Work at office
Local area
Flexible hours
Option Care
Olympia, WA
1 day ago
Account Manager - State Farm Agent Team Member
$50k - $80k
...Contractor Agent Are you outgoing and customer-focused? Do you enjoy working with the public... ...only State Farm insurance and financial service products. Benefits ~401(k)... ...year My team's mission is to help people manage the risks of everyday life, recover from...
For contractors
Flexible hours
Kevin Hayward - State Farm Agent
Lacey, WA
21 hours ago
Account Manager - State Farm Agent Team Member
$50k - $70k
...BI-LINGUAL Account Manager As a BI-LINGUAL Account Manager for David Steinman Insurance... ...to our daily business operations and customers' success. You grow our agency through meaningful... ...with their insurance and financial services needs, including: Auto insurance...
For contractors
David Steinman MD
Lacey, WA
21 hours ago
Account Manager
...Account Manager Company: Evaluate Location: Remote, United States Date Posted:... ...providing outstanding market intelligence services for the Pharmaceutical, Medical Device,... ...strive to deliver more value to Evaluate Customers Follow-up all SQLs to establish...
Full time
Temporary work
Work at office
Local area
Remote work
Flexible hours
Norstella
Olympia, WA
4 days ago
Account Manager - State Farm Agent Team Member
$50k - $70k
...fit for you. Role Description As Account Manager - State Farm Agent Team Member for... ...vital to our daily business operations and customers’ success. You grow our agency through meaningful... ...marketing relevant products and services. Grow your career as you better your community...
For contractors
Work at office
Local area
Flexible hours
State Farm Agent
Olympia, WA
3 days ago
Account Manager
$60k - $70k
...Job Title: Account Manager Location: New York Metro Highly Preferred About the Role: We are continuously building a pipeline... ...clients gain maximum value from Comscore data, products, and services-driving client satisfaction, product usage, and long-term...
Work experience placement
comScore
Olympia, WA
2 days ago
Global Account Manager
...here to help you access the products and services you need 24/7. With more than 80 years... ...this relationship allows us to support our customers at every stage of the product life cycle... ...and business goals, creating and managing a business and execution plan for shared...
Temporary work
Work experience placement
Remote work
Flexible hours
Avnet
Olympia, WA
3 days ago
Federal Account Manager
$195.45k - $289.25k
...Job Summary The HP Federal Account Manager will support the HP Poly organization, driving growth across U.S. Federal accounts by identifying customer-specific requirements and executing strategic account plans. This role serves as a subject matter expert in collaboration...
Contract work
Temporary work
Flexible hours
HP
Olympia, WA
4 days ago
Account Manager
$65.6k - $109.2k
...Key Account Manager, Corporate – West Engineering, Energy, Chemical, and Technology (EECT... ...role requires a deep understanding of customer needs, industry trends, and the ability... ...understanding of Elsevier’s full product and service offering, and ability to position...
Temporary work
Work at office
Local area
Immediate start
Flexible hours
RELX
Olympia, WA
4 days ago
Account Manager I- Desk Based Sales
$43.28k - $57.7k
...defined territory by selling the Lumen portfolio of products, services and solutions. This desk‑based position, with limited... ...Desk-based prospecting, selling and account management into assigned customers to meet assigned monthly sales quotas. Prospect and qualify...
Temporary work
Lumen Inc
Olympia, WA
3 days ago
Account Manager
$67.5k - $75k
...excited to announce an opening for a talented Facility Solutions Manager to become part of our vibrant team! As the frontrunner in the... ...crucial in guaranteeing that our clients experience top-notch service, exceptional quality, and ultimate satisfaction. The Facility...
Contract work
For contractors
Work at office
City Wide Facility Solutions
Olympia, WA
1 day ago
Client Success Manager
...that meet each family's needs ◾Build and manage your own client portfolio with guidance... ...support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first... ...social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...
Full time
Globe Life: Moore Organizations
Olympia, WA
5 days ago
Account Manager
$60k - $70k
...Account Manager The Account Manager is responsible for supporting the growth and retention of an assigned portfolio of clients by building strong relationships, understanding customer needs, and delivering ongoing value. This role is ideal for a motivated, customer-focused...
Full time
For contractors
Work experience placement
For subcontractor
Local area
Remote work
Home office
Dodge Construction Network
Olympia, WA
2 days ago
Account Manager
$90k - $100k
...Overview Account Manager Company: Citeline Location: Remote, United States Date Posted:... ...critical R&D and commercial decisions, our customers come from over 3000 of the world’s... ...technology, biotechnology and healthcare service providers, including the top 10 global pharma...
Full time
Contract work
Temporary work
Local area
Remote work
Flexible hours
Norstella
Olympia, WA
3 days ago
Strategic Account Executive
$130k - $165k
...strategic engagement with food retail key customers, primarily grocery, drug, and... ...refrigeration system controls, software, and services. Operating as a customer-centric sales leader... ...as needed. The ideal candidate will manage communications both internally and externally...
Temporary work
Start working today
Local area
Remote work
Flexible hours
Copeland
Olympia, WA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Manager. Be the first to apply!