Senior Help Desk Specialist: Secure IT Support
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Help Desk Specialist III to provide first-contact IT support to end users in a regulated federal IT environment. You will diagnose and resolve hardware, OS, and application issues across PC and Mac, while delivering clear, customer-focused assistance. This role creates complete incident records, follows escalation procedures, and helps restore service within SLAs. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 2 days ago
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