Office Assistant I, Outpatient Behavioral Health at Wilmington
$17.32 - $25.12 per hourChristiana Care Health System
Medical Office Assistant I ChristianaCare's Outpatient Behavioral Health is seeking a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. The Outpatient Adult Psychiatry practice is a highly respected, multidisciplinary team dedicated to providing comprehensive, confidential mental and emotional health care. Our clinicians, including psychologists, social workers, psychiatric nurses, mental health counselors, and board-certified psychiatrists deliver tailored evaluation and treatment services supported by the full resources of ChristianaCare. We care for patients experiencing a wide range of behavioral health needs, including anxiety, depression, PTSD, bipolar disorder, relationship and family challenges, life transitions, grief and loss, and other emotional or mental health concerns. Our integrated model ensures patients receive convenient, coordinated support from a team committed to high-quality, compassionate care. Work Schedule Monday - Friday: Day Shift No weekends or holidays Benefits Comprehensive first-day health coverage including medical, dental, vision, and life insurance with no premiums for caregivers earning under $50,000. 32 days of paid time off each year, including 7 major holidays, with options to roll over or cash out unused time. Up to $5,250 per year in tuition reimbursement. Support for fertility care, maternity education and support, and up to $5,000 in adoption assistance. 12 weeks of paid parental leave after one year of service. Retirement plans including a 403(b) with up to 50% match and company contributions of 3-5% based on service. Free financial coaching available. Duties / Responsibilities Schedules appointments with attention to insurance and processes referrals while maintaining confidentiality. Handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments. Answers calls, relays messages, and uses EMR systems to coordinate with providers and staff. Updates patients, schedules tests and appointments, maintains medical records, resolves patient issues, supports administrative tasks, and follows safety protocols. Adapts to multispecialty cross-coverage as needed. Position Qualifications High School Graduate or GED required. Experience in a medical office setting preferred but not required. Hourly Pay Range: $17.32 - $25.12 Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status or any other characteristic protected under applicable federal, state, or local law. ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, and an employee assistance program. To learn more about our benefits for eligible positions visit #J-18808-Ljbffr Christiana Care Health System
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