Office Assistant/Service Scheduler

Pay: $13.00 - $15.00 per hour Job description: Join Our Team: Service Scheduler / Office Assistant Moore Water & Air, Inc. Are you highly organized, dependable, and passionate about providing exceptional customer service? Moore Water & Air, Inc. is looking for a motivated Service Scheduler / Office Assistant to join our growing team! This is a fantastic opportunity to become a key part of a dynamic, forward‑thinking company that offers long‑term stability, career advancement, and a supportive work environment. What You'll Do: Key Responsibilities: Front Office Support – Greet clients, answer calls, take messages, and direct inquiries to the appropriate team members. Appointment Scheduling – Efficiently schedule, confirm, and update service appointments. Customer Service – Manage customer inquiries, follow up on service requests, and ensure a high level of satisfaction. Administrative Support – Maintain organized office files, records, and documentation. Mail & Data Entry – Handle outgoing mail, manage office documents, and perform accurate data entry. Process Adherence – Use company scripts and protocols to respond to customers and handle objections professionally. Team Collaboration – Assist with cross‑functional tasks and contribute to a positive team environment. Task Management – Prioritize and manage multiple responsibilities in a fast‑paced setting. What We’re Looking For: Strong organizational and multitasking skills Excellent written and verbal communication Detail‑oriented with a proactive attitude Dependable and self‑motivated Comfortable using office technology and software A team player who can also work independently Previous experience in an office or customer service role is a plus Why Work With Us? Growth & Stability – Be part of a successful, expanding company that values its people. Make an Impact – Your role directly supports customer satisfaction and operational success. Positive Culture – Join a motivated, professional, and friendly team that works hard and supports each other. Ready to take the next step in your career? Apply today and become an essential part of the Moore Water & Air, Inc. team! Job Type: Full‑time Experience: Office: 1 year (Preferred) Ability to Commute: Wilmington, NC 28405 (Required) Work Location: In person #J-18808-Ljbffr Rainsoftcarolinas