Data Analytics Lead/Reporting SME

Data Analytics Lead/Reporting SMEThe Data Analytics Lead/Reporting SME is responsible for leading reporting and analytics operations, developing dashboards, and delivering actionable insights to support data-driven decision-making. This role ensures accurate tracking of performance metrics, including inventory accuracy and SLA compliance, while supporting system-of-record data integrity and operational performance across enterprise asset management systems.ResponsibilitiesEssential Job Functions:Develop and maintain:Asset attestation dashboards (ServiceNow-based)Analyze and report on ServiceNow workflow and ticket performance, including SLA compliance, timeliness, and process efficiencyProperty Custodian reports (quarterly/semiannual)Integrate data across:Asset Management SystemServiceNowEnterprise Data WarehouseLead data quality analysis, validation, and remediation activities to ensure system-of-record accuracy and data integrity across enterprise systemsTrack and report KPIs including inventory accuracy, SLA compliance, and data completenessProvide leadership and guidance in reporting and analytics activities to ensure consistent, accurate, and actionable outputsCollaborate with stakeholders to translate reporting needs into actionable insightsSupport continuous process improvement initiatives and compliance with USPTO asset management policies and federal property accountability standardsQualificationsNecessary Skills and Knowledge:Demonstrate excellent written and verbal communication in interpersonal exchangesHighly organized with great attention to detailMinimum Qualifications:5–8+ years of experience in data analytics and reporting in enterprise environmentsExperience with Tableau, Power BI, or similar platformsExperience integrating data across multiple enterprise systemsPreferred Qualifications:SQL or advanced analytics toolsFederal reporting and ServiceNow analytics experiencePay and Benefits: At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.