Mobile Service Technician - Remote Position

Remote Mobile Service Technician

We are seeking a skilled and self-motivated Remote Mobile Service Technician to deliver high-quality vehicle maintenance and repair services directly to customers at their homes, workplaces, or designated locations. This role combines technical expertise with customer-facing service, representing Ford's commitment to convenience, innovation, and excellence.

Key Responsibilities

• Perform routine maintenance and light repair services on Ford and competitive make vehicles (e.g., oil changes, tire rotations, battery replacements, recalls, and software updates) at customer locations
• Diagnose mechanical and electrical issues using mobile diagnostic tools
• Communicate clearly with customers about vehicle condition, recommended services, and timelines
• Manage daily schedule, travel routes, and service appointments efficiently
• Maintain and organize a fully equipped mobile service vehicle
• Accurately document services performed, parts used, and customer interactions via digital systems
• Follow all safety protocols and company standards

Qualifications

• High school diploma or equivalent (ASE certification preferred)
• 2+ years of automotive technician experience (Ford experience a plus)
• Strong diagnostic and problem-solving skills
• Valid driver's license with a clean driving record
• Ability to work independently with minimal supervision
• Comfortable using tablets, mobile apps, and diagnostic software
• Strong customer service and communication skills

Preferred Skills

• Experience with mobile or field service operations
• Familiarity with Ford systems, tools, and service procedures
• EV (Electric Vehicle) maintenance knowledge is a plus

Physical Requirements

• Ability to lift up to 50 lbs
• Comfortable working outdoors in varying weather conditions
• Frequent standing, bending, and kneeling

Benefits

• Competitive pay (hourly + performance incentives)
• Company-provided mobile service vehicle and tools
• Health, dental, and vision insurance
• Paid time off and holidays
• Ongoing training and certification opportunities

Why Join Ford?

Join a forward-thinking team that is redefining automotive service through mobility and convenience. As a Mobile Service Technician, you'll play a key role in delivering a modern, customer-first experience while working with cutting-edge automotive technology.