Part-time Administrative Assistant - Sanitation

Nature of Work

HIRING RANGE: $25.21 - $29 per hour HOURS: Monday through Friday, 9am-1pm The Administrative Assistant in Public Works Operations performs complex and varied public contact and administrative functions supporting multiple work groups. This position has a strong customer-service focus answering customer calls and generating work orders to ensure high-quality service to Northglenn customers. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. Work is performed under general supervision and requires the exercise of independent judgment and discretion in execution.

As a front-facing member of the City of Northglenn team, this position must uphold and model the City of Northglenn values, along with the Public Works C.A.R.E.S values:

• Communication: The cornerstone that supports collaboration and customer service excellence.
• Adaptability: We are always ready to respond to change and challenge.
• Respect: We bring integrity, honesty, and kindness to the workplace.
• Efficiency: We embrace training, innovation and teamwork to get the job done.
• Safety: Working safely ensures everyone goes home at the end of the day.

Duties and Responsibilities

(Tasks will vary by specific assignment. Any one position may not include all the duties listed nor do the listed examples include all tasks which may be found in positions of this class.)

• Answer customer calls primarily for trash and recycle but also for permitting, construction meters, and other Public Works requests.
• Organize, track, and process incoming sanitation service requests.
• Greet visitors and provide general front-desk support.
• Perform office receptionist duties and respond to inquiries based on departmental policy.
• Support department events through administrative coordination.
• Deliver administrative documents to other facilities.
• Crosstrain on other administrative duties to ensure coverage across various administrative functions.
• Provide back-up support to process vehicle registrations.
• Process purchase orders, invoices, and related documents.
• Provide back-up support to process various right-of-way, roll-off, and other permits.
• Provide coverage for other staff during absences.
• Type correspondence, reports, forms, and other materials from rough drafts or instructions.
• Receive and process mail; maintain forms and supplies inventory.
• File documents and retrieve materials as needed.

Education and Experience

• High school diploma or equivalent.

• Five years of responsible experience in administrative or clerical work, or any equivalent combination of education and experience.

• Strong Microsoft Office proficiency including Word and Excel with ability to learn business-specific programs

• Ability to use phone systems

• Ability to do various accounts payable and purchasing processes.

• Strong organizational skills and ability to maintain clerical records

• Ability to understand and follow complex oral and written instructions

• Ability to multi-task and complete work with frequent interruptions

• Excellent communication and customer service skills

• Ability to work well in a team environment.

Supplemental Information

• This is a part-time, non-exempt position.
• Work is generally sedentary in an office setting
• Occasional lifting may be required. Examples include moving reams of paper or other office supplies.
• Must be able to work in a team-oriented environment and handle high-pressure situations.

Description & Benefits

Benefits vary depending on the status of the position. Details of the City of Northglenn's benefits program can be viewed here.