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Receptionist

$16 - $19.12 per hour

Holden Nursing Home Inc

Job Description

Job Description

Holden Rehabilitation and Skilled Nursing Center is seeking a friendly and dependable part-time Receptionist to join our team. This position offers 14 hours per week, working Monday & Wednesday 4:00pm - 7:00pm and every other Saturday and Sunday from 9:30AM to 6:00PM.

As the first point of contact for our facility, the Receptionist plays a key role in creating a welcoming and supportive environment for residents, families, and visitors.

We are proud to be part of Oriol Health Care, a family-owned organization with over 60 years of experience providing high-quality healthcare services throughout Central Massachusetts. Our team is dedicated to compassionate care, professionalism, and community-focused service.

Pay Rate : $16.00 - $19.12/hr (depending on experience)

Responsibilities:

  • Answer and appropriately route incoming phone calls
  • Greet and assist visitors in a courteous and professional manner
  • Deliver flowers and small packages to residents
  • Maintain communication logs for Monday staff
  • Document maintenance issues observed during the shift
  • Record and report incidents or any unusual visitor activity
  • Notify the nursing supervisor of urgent concerns
  • Conduct facility rounds, including verification of staff name tags
  • Monitor for residents who may be wandering near exits
  • Transport wheelchairs and walkers for discharged residents to the dirty utility room
  • Provide directions and general assistance to residents’ families
  • Assist with meal service by passing trays during breakfast and lunch
  • Check in with residents admitted during the week
  • Notify housekeeping of rooms needing attention and ensure new residents’ clothing is labeled
  • Assist residents with completing menu selections
  • Review visitor guidelines, pet policy, and provide instruction on the use of phone and television systems

Qualifications :

  • Strong written and verbal communication skills
  • Experience using Microsoft Office Suite
  • Maintaining a professional appearance and demeanor

 

Vacancy posted 2 days ago
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