Senior IT Systems Engineer

Senior IT Systems Engineer

This is an advanced hands-on role that also involves technical task direction/coordination with others. The Senior IT Systems Engineer is responsible for technology service delivery and acts as an independent decision maker in tasks including designing and configuring servers and applications, determining appropriate engineering tools to be used, and troubleshooting and remediation of issues.

Business hours: Monday – Friday 8:00AM – 5:00PM*

*Based upon business needs, our positions may require working flexible hours, including evenings, weekends and an on-call rotation.

This position is based in Anaheim Hills CA with the opportunity to work on a hybrid-remote schedule which consists of 1 day in-office and 4 days working remote from home.

Why Work at CU SoCal?

CU SoCal is one of the fastest growing credit unions and is more than just a place to work. It's a place where people come before profit, a place where you can build a career that's more than a job, and where the work you do has meaning and purpose. We offer competitive pay, great health benefits and a culture like no other!

CU SoCal Earns The Gallup Exceptional Workplace Award—For The 3rd Year in a Row!

We're proud to announce that CU SoCal has once again been recognized with the Gallup Exceptional Workplace Award (GEWA)—marking our third consecutive year receiving this prestigious honor. Even more exciting, CU SoCal was one of only five credit unions nationwide to earn the award in 2025.

This recognition highlights organizations that lead the way in team member engagement and workplace culture. There are several criteria need for organizations to qualify, including achieving an 80%+ survey participation rate and an overall engagement score of 4.65 or higher standards that place CU SoCal among the top workplaces in the world.

The CU SoCal culture fosters Building Better Lives for our Members, personal development, open communication, and genuine care for each other. We prioritize C.A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to others. If you're passionate about making a difference and want to be part of a dynamic team, explore CU SoCal career opportunities today!

Requirements

Minimum Qualifications

• High School Diploma or equivalent.
• 8+ years in system administration (not help desk).
• Experience with designing and implementing Azure cloud services such as Entra, Purview, InTune, Defender, and other Azure components or their equivalents at AWS.
• In-depth knowledge of a hybrid cloud environment where on-premises servers are integrated with and support the operations of PaaS and SaaS services.
• Understanding of and experience in designing and implementing cloud environments such as Azure (preferred). AWS and GCP are also acceptable.
• Understanding of and keeping up with evolving technologies such as PowerAutomate and MS CoPilot.
• While this role is not a hands-on administrator of networking equipment and firewalls, a thorough understanding of OSI layers 3-7 is required for effective troubleshooting.

Preferred Qualifications

• Bachelor's degree or equivalent experience.
• Prior experience in a credit union or any regulated industry is acceptable (Financial Institutions / Healthcare / public companies that are subject to SOX and PCI, etc.).

Skills and Abilities

• Experience with designing and implementing Azure cloud services such as Entra, Purview, InTune, Defender, and other Azure components or their equivalents at AWS.
• Understanding of and keeping up with evolving technologies such as AI based solutions and how they can be integrated into user activity, including automation and improving productivity.
• Ability to work in a production environment under demanding circumstances and apply existing skills, knowledge, and techniques to new circumstances delivering high-quality work within agreed-upon deadlines.
• Must have strong communication skills with an ability to simplify complex technical details for a general audience.

Essential Duties and Responsibilities

• Lead multifaceted infrastructure projects that span on-premises and cloud environments.
• Install, configure, and manage VMware vSphere environments, manage ESXi hosts, clusters, and virtual networks.
• Manage and administer SAN's (Storage Area Networks)
• Administer and perform regular backups and disaster recovery testing for virtual environments.
• Manage Office 365 tenant, including user accounts, licenses, and security settings.
• Configure Exchange Online, SharePoint, Teams, and related services.
• Document and maintain IS procedures and network/system configurations, remediate audit findings and analyze system, event and performance logs for troubleshooting or enhancement purposes.
• Research, deploy, and troubleshoot server/software applications and solutions, plans, and coordinates the design, testing and implementation of server/software installs, upgrades, and changes.
• Evaluate and recommend new technologies, provide application and system training to IS staff, perform root cause analysis, implement, and adhere to appropriate security procedures, auditing of systems, applications, and scripting language skills for automation.
• Complete understanding and active application the C.A.R.E. 4 Guide expectations and the Brand Communications Standards Accountability Philosophy.
• Must be able and available to work a "hybrid" schedule, per business operations requirement, as needed.
• Additional duties and responsibilities, as assigned.

Pay Scale: Min $126,667 / Mid $152,000 / Max $188,240 per year*

*Actual compensation will be based on geographical location, work experience, education and/or skill level.

CU SoCal is an equal opportunity employer. All decisions are based only on the individual's qualifications/ability to perform the work. The above statements are intended to describe the essential functions, nature and level or work to be performed as of the document preparation date; they are not intended to be an exhaustive list of all duties and responsibilities. CU SoCal reserves the right to modify this job description at any time, without notice.

We foster an environment and culture where ideas and decisions from all people help us grow, innovate, and fulfill our mission of Building Better Lives.