Clinical Customer Service Representative
Full-time
Johns Hopkins Hospital
:
Join a fantastic global healthcare organization!
Employee and Dependent Tuition Assistance
Career growth and development
Affordable and comprehensive benefits package
Position Summary:
The Clinical Customer Service Representative enhances service excellence at Johns Hopkins Hospital by serving as a central point of contact and communication for patients, families, visitors, and healthcare team members in patient care units. The Clinical Customer Service Representative also provides a broad spectrum of customer support services to medical, nursing, and administrative staff by performing various unit-specific activities to meet unit, department, and institutional needs.
Shift - Evening Shift, 40 hours per week - 3:00 PM - 11:30 AM
Education/Work Experience:
- HS Diploma or equivalent, one year of college credit preferred.
- Minimum of six months experience in healthcare or office setting.
- Strong customer service experience in a high volume work setting (i.e., call center, guest services, reception, etc. preferred.)
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
We are committed to providing our patients, visitors, and staff with a healthy and safe environment. The Johns Hopkins Hospital has a tobacco-free at-work policy. Employees must refrain from using tobacco products during their work shifts including during lunch or breaks, whether on or off campus.
Vacancy posted 8 days ago
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