Concierge- Providence Row

Job Details: Job Location: Providence Row - Apartment Community - Charlotte, NC 28211, Position Type: Full Time, Property Website:

Located less than 2 minutes from SouthPark Mall, Providence Row is a short drive from everywhere you want to be and designed to fit your unique needs and lifestyle.

Schedule: M-F ; evenings and weekends

NorthwoodRavin is consistently recognized for developing the top luxury apartment communities in the Southeast. At NorthwoodRavin, every member of our organization is united by a shared commitment to create the best-in-class residential experience. Guided by our core values of creativity, integrity, and an all-in culture, we empower individuals to reach their fullest potential professionally and personally. We cultivate a culture of excellence, innovation, and inclusivity by fostering strong collaborative relationships within our team. NorthwoodRavin is dedicated to delivering unparalleled service to the residents we house and the communities we create.

Primary Responsibilities:

• Greet residents, prospects and visitors with a smile, positive attitude and professional demeanor
• Successfully meet the needs of prospective and current residents in person, over the phone or via email with any task or request made, including but not limited to leasing information, community information, neighborhood information and service requests
• Maintain extremely high professionalism including appearance, demeanor, customer service and work environment
• Create an environment where residents receive value that results in high retention and rent growth
• Keep lobby clean and presentable during entire shift including workspace free of clutter
• Maintain coffee stations with proper supplies and clean regularly

What you bring to the role:

• Customer service skills and a professional, customer-focused attitude
• A polished, professional appearance with the ability to represent the brand with pride
• A willingness to thrive in a fast-paced, ever-changing environment with a focus on growth

What our culture brings to you:

When you join NorthwoodRavin, you are not just taking a job but becoming part of a community that values your well-being and professional growth. Our team members are at the heart of our success, and we are committed to supporting and growing you.

• Competitive compensation
• Housing discounts
• Extensive training programs
• Health and wellness benefits including medical, free dental, vision, and basic life benefit
• Paid leave plans via Paid Time Off, Sick Time, holidays and Partner Leave
• Retirement planning with a 401(k) program and company match
• Give back days allowing you time away from work to volunteer and pursue personal interests
• Employee Referral Program
• Tenure is rewarded so stay in the nest! Your PTO accrual rate will increase, benefit premiums will decrease, 401(k) matches increase, additional give back days are added and you will receive a special gift at each tenure milestone!

NorthwoodRavin is an equal opportunity employer.Qualifications: