Field Sales Applications Engineer

Field Sales Applications Engineer

ASSA ABLOY is seeking a Field Sales Applications Engineer to serve as the technical bridge between our innovative access control solutions and the integrators, consultants, and end users who deploy them. This role blends pre-sales engineering, field support, and customer engagement to drive adoption of Control iD and broader electronic access control technologies across key markets.

Key Responsibilities

• Partner with regional sales teams to provide technical expertise throughout the sales cycle, from discovery to deployment.
• Deliver product demonstrations, system design consultations, and technical presentations to integrators, consultants, and end users.
• Support specification development by working with A&E firms and security consultants to position ASSA ABLOY solutions in project designs.
• Assist with system architecture design, including readers, controllers, credentials, and software platforms (cloud and on-prem).
• Provide hands-on support for product evaluations, pilot deployments, and field troubleshooting.
• Act as a subject matter expert on Control iD and electronic access control solutions, including biometric, mobile, and IP-based systems.
• Gather field intelligence on competitive offerings, customer needs, and emerging trends to inform product and marketing strategies.
• Conduct technical training sessions for integrators and channel partners to improve installation quality and product adoption.
• Collaborate cross-functionally with product management, support, and engineering to resolve issues and enhance offerings.

Required Qualifications

• 37+ years of experience in a sales engineering, applications engineering, or technical support role within electronic access control or physical security.
• Strong understanding of access control system components, including credentials (RFID, mobile, biometrics), readers, controllers, and management software.
• Knowledge of networking fundamentals (TCP/IP, PoE, VLANs) and system integration principles.
• Experience working with systems integrators, security consultants, and enterprise end users.
• Ability to translate technical capabilities into customer value and business outcomes.
• Strong presentation and communication skills, both technical and customer-facing.
• Willingness to travel within the region (approximately 3050%).

Preferred Qualifications

• Experience with Control iD or similar biometric/IP-based access control platforms.
• Familiarity with industry standards and compliance (UL 294, OSDP, SIA protocols).
• Experience supporting cloud-based access control solutions and mobile credential ecosystems.
• Background in low-voltage system design or installation.
• Bilingual (English/Spanish or Portuguese) is a plus, especially for diverse partner engagement.

Key Competencies

• Customer-centric problem solving
• Technical credibility with field teams and consultants
• Sales enablement and influence without authority
• Adaptability in fast-moving, solution-oriented environments
• Strong collaboration across sales, product, and support teams