Account Manager

Randstad, the global leader in HR solutions, is hiring an Account Manager to join one of our MSP programs in Los Angeles, CA.


In this full-time hybrid/onsite role, you will act as a dedicated Account Manager and main point-of-contact for our biotech client. The role is responsible for requisition fulfillment and relationship management with staffing suppliers and hiring managers to maintain our strategic partnership and promote program growth.



What you get to do:


The MSP Program Manager position includes both strategic and tactical components. This is a high-impact, hands-on role where you'll drive both long-term growth and day-to-day operations across the following program areas:

• Ensure world-class operational excellence by overseeing the end-to-end MSP program, guaranteeing contractual compliance, optimizing cost controls (P&L), and championing continuous improvement initiatives.
• Govern the entire MSP talent ecosystem, which includes leading and developing the account PMO team, managing third-party supplier relationships, and ensuring high-quality fulfillment of Professional and Technical positions.
• Drive program transparency by providing critical visibility through robust financial and operational reporting, forecasting, and data-driven problem-solving to enable collaborative partnership
• Curate and maintain a high-performing supplier network for the MSP, constantly evaluating and expanding partner capabilities to guarantee optimal talent coverage and fulfillment rates across all labor categories.
• Serve as a subject matter expert across diverse labor categories , including Manufacturing/Industrial, Business Professional, Engineering, and Information Technology (IT) , advising clients on market trends, appropriate rates, and effective talent sourcing strategies for each specialized vertical.
• Drive and own the program's P&L performance, which includes managing all budgeting, detailed forecasting to ensure profitability, optimize resource allocation, and strategically guide investment decisions

What you need to bring:

• Ability to work onsitehybrid at client facilities in Los Angeles, CA
• 5+ years of MSP or staffing (industrial) experience
• Excellent written and oral communication skills to effectively work with hiring managers, suppliers, and candidates
• A high sense of urgency with the ability to manage multiple priorities and competing deadlines
• A flexible "can-do" attitude
• Strong work ethic and motivation for personal success
• Bachelor's degree preferred

What's in it for you:

• Largest global staffing leader
• Competitive salary + bonus
• Excellent benefits package - medical, dental, vision
• Generous PTO policy earned from day one
• Education and professional development
• Rapid career growth
• Retirement savings and security
• Employee stock purchase plan
• Paid parental leave
• Short and long term disability
• Employee assistance program and health advocacy
• Health and dependent care flexible spending account
• Metlife auto and home insurance
• Metlife legal plan
• Referral reward program
• Exclusive discounts and programs with dozens of nationwide vendors and retailers

For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.


At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards, like being on the "America's Best Employers for Women 2024" and being Named 2024 Leading Disability Employer. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.


The base salary range for this position is $70,000-72,000


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


Applications accepted on ongoing basis until position is filled.

Company Description:

Randstad is the world's leading talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.