Customer Support Team Lead Technical & SLA-Focused
$91.1k - $129.8kWabtec Careers
Wabtec Careers is seeking a Staff Customer Support Team Manager in New York to oversee front-line support for customers, ensuring efficient and customer-centric service. This role includes managing incidents, fostering relationships, and delivering high-level technical support. The ideal candidate should have 5-10 years of experience, a Bachelor’s degree, and expertise in customer service and ITIL. This position offers a salary range of $91,100–$129,800 along with various benefits. #J-18808-Ljbffr
Vacancy posted 1 day ago
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