Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
What makes our agency truly special is the family-oriented service culture we’ve built. We love helping people and strive to be the best at what we do—whether it’s selling life insurance or processing a payment, every customer interaction matters.

We currently have a team of nine and are continuing to grow. Our office is located in a calm but lively area of the southwest, surrounded by great businesses, restaurants, shops, and medical facilities, making it a convenient and enjoyable place to work. We offer plenty of opportunities for growth with access to courses, training, and support for additional licenses such as notary and other state certifications.

Our environment is welcoming, team-focused, and goal-driven. We regularly hold team-building events to strengthen relationships and keep our workplace positive and connected.

We’re looking for candidates who are reliable, honest, and eager to learn—people who care about delivering excellent service and growing with a team that values both heart and results.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Kerry Gulino - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.