Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
What makes our agency truly special is the family-oriented service culture we’ve built. We love helping people and strive to be the best at what we do—whether it’s selling life insurance or processing a payment, every customer interaction matters.

We currently have a team of nine and are continuing to grow. Our office is located in a calm but lively area of the southwest, surrounded by great businesses, restaurants, shops, and medical facilities, making it a convenient and enjoyable place to work. We offer plenty of opportunities for growth with access to courses, training, and support for additional licenses such as notary and other state certifications.

Our environment is welcoming, team-focused, and goal-driven. We regularly hold team-building events to strengthen relationships and keep our workplace positive and connected.

We’re looking for candidates who are reliable, honest, and eager to learn—people who care about delivering excellent service and growing with a team that values both heart and results.

ROLE DESCRIPTION:
Kerry Gulino - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.