Customer Service Representative - State Farm Agent Team Member
$50k - $75kBree Buckles - State Farm Agent
Customer Service Representative - State Farm Agent Team Member
Bree Buckles - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.
As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include:
- Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.
- Providing exceptional customer service through phone, email, and other communication channels.
- Translating documents and correspondence between English and Spanish.
- Collaborating with team members to ensure accurate and timely resolution of customer issues.
- Educating clients on insurance products and helping them make informed decisions.
Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages. Previous customer service experience in the insurance industry is a plus. Strong organizational and multitasking abilities. Empathetic and patient, with a commitment to resolving customer concerns. Familiarity with insurance terminology and policies.
High school diploma or equivalent; college degree is a plus. Relevant state insurance license preferred. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Ability to work flexible hours to accommodate client needs.
Compensation: $50,000.00 - $75,000.00 per year
Vacancy posted 1 day ago
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