Customer Service Representative - State Farm Agent Team Member

We're Hiring!

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our office is located in Southwest Las Vegas.
• Our office is open 8:30 - 5:30.
• We currently have 10 team members at our agency.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Kerry Gulino - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation: $40,000.00 - $60,000.00 per year