Disputes Case Manager Associate

Location: NYC or Washington D.C. preferred

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Disputes Case Manager Associate

The opportunity

Our General Counsel's Office (GCO) supports EY's business by serving as trusted advisors to the EY community and providing the highest quality legal services to EY's service lines and business enablement functions.

As a Disputes Case Manager, you will be a key legal operations professional within GCO, responsible for the day-to-day operational management of litigation, employment, regulatory, and investigative matters. Working closely with GCO attorneys, auditors, and outside counsel, you will help ensure matters are consistently documented, deadlines are tracked, records are complete, and information is readily available to support legal strategy, reporting, and risk management.

This role exercises sound judgment to reduce administrative burden on attorneys while improving consistency, transparency, and rigor across the Firm's disputes portfolio.

Your key responsibilities

Matter ownership and case management

• Serve as the primary operational owner for assigned litigation, employment, regulatory, and investigation matters.

• Maintain complete, accurate, and up-to-date records in Firm matter management systems (e.g., ONIT).

• Ensure all key decision points, milestones, and strategic developments are clearly documented.

Document preservation, collection, and production

• Draft, issue, and manage Firm-wide legal hold and document preservation communications.

• Coordinate document collection efforts with stakeholders and external vendors.

• Manage complex document productions and maintain detailed audit trails.

Information management and reporting support

• Ensure communications are properly stored in Firm systems (e.g., iManage).

• Track and centralize key matter dates.

• Provide regular matter updates to support internal reporting.

Analysis, judgment, and escalation

• Review documents for accuracy, completeness, relevance, confidentiality, and privilege.

• Identify and escalate risks or gaps requiring attorney attention.

Attorney and stakeholder support

• Reduce administrative burden on attorneys through proactive support.

• Gather factual background information and assist with drafting and preparation.

Skills and attributes for success

• Advanced paralegal and legal operations skills.

• Strong understanding of the U.S. legal system.

• Exceptional organizational and communication skills.

To qualify for this role, you must have

• Bachelor's degree or equivalent experience.

• Minimum of 4 years relevant experience.

• Proficiency with Microsoft Office and Firm legal systems.

Ideally, you'll also have

• Paralegal certification.

Additional information

• Overtime may be required.

• Minimal travel expected.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $52,800 to $95,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $63,400 to $109,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.?

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io .