Technician - Server Experience / Data Center

Job Description

Job Description

Join Our Team in Oklahoma City *Need Server Experience/ Hands On Data Center*

Become part of a dynamic team dedicated to delivering top-tier technical support and maintenance for laptops, PCs, and servers in the vibrant city of Oklahoma City. This role offers a unique opportunity to work with a leading client, Dell, and involves travel across Oklahoma, including Oklahoma City, Lawton, and Tulsa.

Key Responsibilities

• Perform repair activities such as replacing hard drives, motherboards, and keyboards on laptops and desktops.
• Conduct whole unit swaps and repair or replace PC peripherals.
• Provide comprehensive Field Engineering support for a diverse client base.
• Take ownership of onsite service activities, ensuring timely and effective service delivery.
• Use advanced tools and technical knowledge to resolve client problems and conduct scheduled installations.
• Collaborate with technical colleagues to enhance service delivery and client satisfaction.
• Engage in broad server and data center operations, including physical work on servers.

Key Qualifications

• High School Diploma or GED required; technical certification or Associate Degree preferred.
• Minimum of 2 years of deskside support experience with a strong emphasis on server experience.
• Hands-on experience with laptop and desktop break-fix and a computer-building background.
• General knowledge of laptop/desktop hardware and software, including Microsoft applications.
• Must possess a reliable car and valid car insurance.
• Ability to resolve basic/non-complex problems as directed.
• Client and/or governmental clearance may be required.
• Ability to complete required product training and pass drug and background screenings.

Additional Requirements

• Reliable transportation for extensive travel across Oklahoma with mileage reimbursement for work-related travel.
• Willingness to work beyond planned shifts when necessary, with overtime compensation provided.
• Compliance with a business casual dress code.
• Completion of Dell computer certifications prior to employment.

Embrace the opportunity to enhance your technical skills and grow your career in a supportive and challenging environment. Apply today to become a valuable part of our team in Oklahoma City!
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