Lead Field Service Technician

divh2Field Service Technician/h2pAre you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. Youll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. Youll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If youre passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!/ppResponsibilities and Expectations:/ppWe are looking for a talented Lead Field Service Technician who can hit the ground running. As a Lead Field Service Technician for IPS, you will possess strong repair skills and provide unmatched service to our customers. You will perform vibration analysis, thermographic imaging, and various electrical tests as you diagnose and repair units. This is a hands-on position requiring the aptitude and attitude to do whatever it takes to safely get the customers back online. IPS Field Service Technicians demonstrate strong repair skills and commitment to providing an Unmatched Customer Experience./pulliResponsible for overseeing field service technicians in the field./liliRepresent the company in a knowledgeable and professional manner/liliAssist with developing proposals, performing job walks and defining work scope to meet customer needs and requirements on reliability, preventative maintenance, motor change-outs, and testing of customer equipment./liliPerforms on-the-job training of subordinate workers in advanced electrical skills and maintenance practices/liliAssume responsibility as assigned and act on own authority accordingly./liliComplete field service safety checklist on every job to identify and mitigate job hazards./liliPerform electrical tests using various portable electronic equipment including but not limited to: Megger, PdMA MCE, Multimeter and DLRO./liliInstall/Remove AC and DC electric motors, laser align equipment, read precision measuring tools such as micrometers, replace sleeve and anti-friction bearings, set seals, air gaps, torque critical components to proper torque specs./liliStrong problem-solving skills. Think outside the box to get the customer back online quickly and safely./liliWork alone and in teams to get work done in tough environments./liliInterpret and ensure compliance with operating policies and procedures/liliClean electro-mechanical equipment is needed using various methods including but not limited to bead blasting, ice blasting, and solvent cleaning/liliMaintain close relationships with customers as well as the sales, marketing, field service, and service center technical teams/liliPrepare technical reports to provide information on conditions of equipment service and recommend actions to be taken/li/ulpQualifications and Competencies:/pulliPdMA testing experience preferred/liliLevel I Vibration Analysis preferred/lili2+ years of AC/DC motor experience/liliStrong attention to detail and ability to follow directions with precise execution/liliAbility to work in a fast-paced environment, follow standardized work procedures, and apply strong analytical problem-solving dynamics in a continuous improvement environment/liliAbility to collaborate with team members/liliStrong customer focus with professional communication/liliAvailable and willing to work flexible hours, overtime and weekends as required, willingness to be on call/liliAbility to perform math functions including addition, subtraction, multiplication, division including understanding fractions and percentages/liliStrong verbal and written communication skills/liliBasic computer skills/liliMust have a valid Drivers License and acceptable driving record/liliAbility to travel locally and overnight/li/ulpYoull thrive at IPS if you/pp Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace. Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments. Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations. Have an entrepreneurial spirit. Youre proactive, innovative, and thrive in a fast-paced environment. Communicate effectively and with purpose. You keep everyone informed with clear, concise communication. Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally./ppWho We Are:/ppIPS opened its doors in 2007 to become the industrys leading service provider, offering single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the industrys largest network of remanufacturing locations, distribution centers, and field service offices across North America and the United Kingdom, serving over 30,000 customer locations across a wide range of end uses, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil and gas, metals, mining, paper, aggregates, cement, hospitals, universities, commercial buildings, and data centers./ppIPS offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining IPS, youll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit./ppBenefits:/pulliPaid Time Off (PTO)/lili401k Employer Match/liliOn-the-job training/liliTuition Reimbursement Program/liliMedical, Dental, and Vision plans/liliSafety shoe glasses reimbursement/liliAnd more!/li/ulpIPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status./ppAny offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair ones ability to perform the job safely and effectively./p/div