Director, Product Management

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Overview Our Purpose Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Role Overview Mastercard Checkout Services is committed to making online payments simpler, faster, and more secure. We achieve this by eliminating manual card entry, tokenizing every e-commerce transaction, and applying intelligent, highly secure authentication methods. Our solutions are built on scalable digital payment technologies, delivered through products such as Click to Pay, Secure Card-on-File Tokenization, and Token Authentication Service. The Director, Card on File Tokenization will join the Mastercard Checkout Services team and drive the expansion of tokenization across merchants, payment service providers (PSPs), acquirers, and issuers. This role will focus on token performance, leading key initiatives and providing strategic thought leadership to strengthen one of the key value propositions of e-commerce tokenization. Primary Responsibilities In this position, you will: • Lead and inspire high-performing product managers across multiple regions and time zones. • Partner with cross-functional teams to design, develop, and deliver new functionality to promote token performance • Provide thought leadership on proactive ways to increase token performance and drive the execution end to end • Prioritize initiatives to maximize impact and deliver against KPIs. • Engage directly with merchants, PSPs, and acquirers to understand functional and non-functional requirements, ensuring product-market fit. • Collaborate with regional and customer-facing teams to accelerate adoption and growth of card-on-file tokenization globally. • Monitor market dynamics and competitive landscape to identify new opportunities and inform strategic decisions. • Foster an inclusive, high-performance culture that empowers teams to innovate and deliver exceptional results. • Lead by example with hands-on approaches to demonstrate product management excellence and share best practices. • Demonstrate and drive Mastercard Way behaviors (e.g. customer and stakeholder interactions) All About You • Proven experience in product management within payments, fintech, or e-commerce ecosystems. • Understanding of digital payments, tokenization, and/or authentication technologies. • Passion for B2B customer experiences. • Strategic thinker with a track record of defining and executing product strategies that drive growth and adoption. • Have an owner mindset and go out of your way to get close to the customer to find out what their needs are and how a product can help. • Strong stakeholder management skills, with experience engaging customers. • Analytical and data-driven approach to decision-making, with the ability to interpret market trends and performance metrics. • Excellent communication and influencing skills, capable of aligning cross-functional teams and senior leadership. • Global mindset, comfortable working across regions and time zones in a fast-paced, dynamic environment. Experiences that are a plus: • Product management experience in digital payments, tokenization, or a similar API product • Prior people management experience • Experience working with issuers, merchants, acquirers or PSPs We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact View email address on click.appcast.io and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $187,000 - $318,000 USD Purchase, New York: $179,000 - $305,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.