Temporary-Visitors Services Clerk

Temporary-Visitors Services Clerk

The Cherokee Strip Regional Heritage Center in Enid, Oklahoma is seeking a part-time visitor services clerk to welcome visitors from all over the country. This position is responsible for assisting with museum admission and museum store sales while offering excellent customer service and museum direction. A visitor services clerk is the welcoming face of the museum and helps create an enjoyable experience for guests. This position is under the supervision of the museum director and operations manager.

Basic functions include:

• Greet all visitors with exceptional customer service.
• Take admissions and museum store sales.
• Gives visitors directions and provides information about the museum, its contents, special interest areas, and events.
• Assists in maintaining the museum store cleans and restocks as needed.
• Takes phone calls and messages forwards calls to appropriate staff members.
• Perform other duties as assigned.

Qualifications include knowledge of the preparation of informational material; of Oklahoma history; visitor services functions; handling of money; basic Point of Sales software. Ability is required to establish and maintain working relationships with others and to communicate effectively both orally and in writing. Some training is available.

Minimum education and experience requirements consist of a high school diploma or GED, 1 year of customer service, 1 year of retail operations and money handling, familiarity with point-of-sales software.

Hours of operation are Tuesday Saturday, 10:00am to 5:00pm.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.