Customer Success Manager
HelpfulRemote
This role manages a portfolio of large, strategic education accounts using Jamf’s Apple device management products. The Customer Success Manager owns the customer relationship from onboarding through value realization, building relationships with senior stakeholders, running business reviews, and driving product adoption and retention across their book of business. Candidates need 5+ years of experience in customer success or account management within a SaaS environment, along with proven experience managing strategic educational accounts with global complexity and expertise in the Apple ecosystem and enterprise IT workflows. Experience with MDM, Apple Business Manager, or security frameworks is a plus. The role is based in the USA and may require occasional in-office collaboration for candidates near a Jamf office, though it can be performed remotely for others. Applicant tracking systems sit between most online applications and the hiring manager. If your resume hasn't been looked at with that in mind lately, it's worth a second opinion. #J-18808-Ljbffr
Vacancy posted 11 hours ago
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