Digital Commerce Operations and Data Analyst

Role Description

We are seeking a talented E-Commerce Analyst to join our team with a focus on e-commerce, particularly on Amazon.com and Amazon.ca. The Digital Commerce Operations and Data Analyst will be responsible for analyzing key metrics and providing data-driven and actionable e-commerce insights to support the development and maintenance of our strategic plans. If you have a passion for e-commerce and enjoy working in an innovative and collaborative environment, we encourage you to apply for this exciting opportunity. This position has the flexibility of working fully remote from a home office.

• Analyze account performance and develop monthly reporting on key KPIs (Amazon, Pure Play, etc.) with recommendations including sell-through, forecast, financial impacts, competitive analysis, promotional performance analysis, and trend identification to achieve the strategic plan.
• Collaborate with leaders in the development, communication, and implementation of the U.S. Strategic vision, goals, and plans to achieve EBITDA and sales goals.
• Deliver strategic, analytical, e-commerce-focused insights across multiple sources of data to independently define the broad overarching opportunities that translate into the maintenance, activation, and execution of e-commerce 18-month, and 3- to 5-year plans and strategies.
• Lead the development of e-commerce business performance scorecards with actionable insights and ad hoc analysis to educate and influence key business stakeholders across the organization and optimize investment and e-commerce growth.
• Establish e-commerce KPIs for monthly reporting and data analysis, including monitoring competitive activity.
• Analyze vendor portal and 3rd party tech data for the purposes of planning, forecasting, budgeting, financial impact, and trend identification.
• Work closely with cross-functional teams to be the expert on WD-40 item configurations, item changes, UPC revisions, and product dimensions.
• Apply operational precision and leverage analytics to make sound, data-driven decisions, and fact-based recommendations to the Amazon and pure play Sales Team.
• Develop and communicate to the company and customer on an agreed cadence, identifying pure play customer and WD-40 forecast accuracy, solves for in-stock challenges, chargeback violations, ordering accuracy, and recommend tactics to put in place to eliminate issues.
• Collaborate with the Marketing Team and Sales Team to identify the projected volume of proposed new items and establish priority ranking.
• Track new launches from inbound PO to site enablement, monitor sales, and make forecast recommendations as necessary.

Qualifications

• Bachelor's degree in business, with an emphasis in data analytics, marketing, Computer Science, or related field required.
• 5-7 years of successful sales and marketing analytics, in CPG or Agency side relevant to e-Retail/CPG.
• Experience working with Amazon highly preferred.
• 3+ years of experience providing strategic thought leadership related to e-commerce in translating data concepts to related stakeholders in the business.
• Demonstrated experience working with cross-functional teams such as marketing and sales.
• Strong and comprehensive analytical and data interpretation skills and experience (syndicated point-of-sale and internal account-specific consumption data).

Benefits

• Life-enhancing health, wellness, and financial programs, including profit sharing, annual cash incentive rewards, tuition reimbursement, and 401K match.
• Short-day Fridays, vacation time, paid holidays, and an additional paid week off between Christmas and the new year to spend with family and friends.