Front Desk Receptionist

Benefits:

Simple IRA matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Overview: Reach Therapy Services is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our Hot Springs clinic. We provide pediatric occupational therapy, physical therapy, speech therapy, and ABA services across our Conway, Searcy, and Hot Springs locations. Our clinics are known for strong teamwork, communication, and a supportive environment where both employees and families feel welcome.

We offer competitive pay, benefits, and a positive workplace culture. Bilingual candidates who speak Spanish are encouraged to apply.

Key Responsibilities:

Greet and assist patients and families

Check patients in and out

Answer and direct incoming phone calls

Manage emails, letters, and packages

Assist with new patient intake and required paperwork

Schedule and confirm appointments

Support providers with schedule changes

Collect co-pay and co-insurance

Maintain accurate and organized medical records

Update documentation and prescriptions in the EMR system

Manage inventory and assist in light cleaning duties

Qualifications:

Experience with EMR/EHR systems (required)

Strong computer skills, including MS Word, Excel, and Outlook

Excellent customer service and interpersonal skills

Strong written and verbal communication

High attention to detail and accuracy

Ability to multitask and manage time effectively

Professional, friendly, and team-oriented

High School Diploma or GED required

Job Type:

Full-Time

Schedule:

Monday–Friday (flexible hours)