Office Secretary

Job Description

Job Description

About the Role:

Super Duty Docks & Lifts is looking for a dependable and organized Office Secretary to join our team in Hot Springs, AR! This is a great opportunity to be the backbone of a hardworking company, keeping daily operations running smoothly while being the friendly first point of contact for our customers and staff.

Responsibilities:

• Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner
• Manage scheduling, appointments, and calendars for office staff 
• Prepare, organize, and maintain office documents, records, and filing systems
• Process invoices, purchase orders, and assist with basic bookkeeping tasks
• Greet and assist walk-in customers and vendors at the front office
• Coordinate communication between office staff, field crews, and management
• Order and maintain office supplies and ensure the workspace remains organized

Requirements:

• Prior experience in an administrative, secretarial, or office support role preferred
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software
• Highly organized with strong attention to detail and time management skills
• Friendly, professional demeanor with excellent customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• MUST BE ABLE TO TYPE at least 45wpm 
• Monday through Friday 8am to 5pm - one day off during the week 

About Us:

Super Duty Docks & Lifts is a trusted name in the dock and lift industry, proudly serving the Hot Springs, AR area and surrounding communities. Our customers rely on us for quality products, expert craftsmanship, and outstanding service that keeps them coming back year after year. We take pride in our team-oriented culture where every employee plays a vital role in our continued success.