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Customer Engagement Representative

Full-time

Ocean Drive Marketing

Are you a people person who enjoys building relationships and delivering outstanding customer experiences? We're looking for an enthusiastic Customer Engagement Representative to join our growing team in Miami!

This is a full-time, on-site opportunity offering hands-on training, career development, and the chance to work in a collaborative, fast-paced environment. Whether you're starting your career or looking for your next opportunity, we'd love to hear from you.

What You'll Do

  • Build and maintain positive relationships with new and existing customers.
  • Provide accurate information about products and services while answering customer questions.
  • Deliver exceptional customer service throughout every interaction.
  • Assist with customer inquiries, account support, and issue resolution.
  • Work closely with team members to achieve individual and company goals.
  • Maintain accurate customer records and follow up as needed.
  • Represent the company with professionalism and a positive attitude.

What We're Looking For

  • Excellent communication and interpersonal skills.
  • Friendly, confident, and customer-focused approach.
  • Strong problem-solving abilities and attention to detail.
  • Ability to thrive in a team-oriented environment.
  • Positive attitude and willingness to learn.
  • High school diploma or equivalent required.
  • Previous customer service, hospitality, retail, or sales experience is helpful but not required—we provide full training.

What We Offer

  • Competitive weekly pay.
  • Paid training and ongoing mentorship.
  • Clear opportunities for career advancement.
  • Supportive, team-oriented workplace culture.
  • Full-time, stable schedule.
  • Recognition and performance-based growth opportunities.

If you're motivated, enjoy working with people, and are ready to build a rewarding career in customer engagement, we'd love to meet you.

Apply today to join our Miami team!

Vacancy posted 4 days ago
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